About Suburban Chimneys and Masonry
Suburban Chimney is a family-run business dedicated to customer satisfaction and high-quality service. They specialize in a range of services including fireplace design, building, remodeling, repair, cleaning, and maintenance, as well as installing stainless steel liners, caps, and dampers. Customers appreciate the courteous and efficient crews, meticulous workmanship, and fair pricing. Many reviews highlight the team's responsiveness and commitment to keeping estimates reasonable, even when unexpected repairs arise. Recently, the company quickly repaired a chimney, communicated well, and left the workspace clean, earning strong recommendations. They also spent a day at a customer's house running a new liner for furnace and hot water heater exhaust and rebuilding the chimney crown, showing pride in their work and providing clear updates throughout. Additionally, the owner personally inspected a fireplace for a gas conversion, offering multiple options and identifying previous issues that needed attention. Customers have praised the professionalism of the team and the straightforward answers received during estimates, highlighting their ethical approach and honesty. The team was noted for being prompt, polite, and neat during projects such as repairing B-vents, chimneys, and crowns. Overall, Suburban Chimney is highly recommended for anyone needing chimney work or repairs.
This company is awesome. They are a family run business so they go the extra mile even allowing us to keep the original damper from our 1933 house and retrofitting the handle to make it operational again. JP explained the chimney repair in detail. I had interview 6 other companies and this company stood out and did a great job on a very challenging project.
PW
I recently purchased my home and had concerns about one of the fireplaces — not knowing its history, I wasn’t sure if it was safe or even functional. I reached out to Suburban Chimneys and JP Serrano responded almost immediately via text, offering to come at whatever time worked best for me — evenings, Saturdays, Sundays — no hesitation whatsoever.
When JP arrived, he did a thorough inspection of both fireplaces. Rather than just giving me a quick once-over and handing me a bill, he spent over an hour walking me through everything — showing me exactly how each fireplace operates, explaining the nuances, and making sure I felt completely comfortable and informed...read full review
Their team showed up when no one else would. They looked at several things that I was interested in and made a trip to a stone outlet to look and discuss those applications. They were earnest, hard working, and didn't overcharge. I would work with them again. I recommend being there so the job gets down as you like.