DC Social Media Services

Jun 2023

Tried to support Black owned business but was HIGHLY DISAPPOINTED after a second attempt. This was the second time using the venue. Leslie "the Manager" lacks professionalism, was ready available when it was time for payments and no where to be found when needed on the day of the event. We got to the venue and was greeted with the worst odor ever, flies, bugs all over the wet floors. We were informed the that the AC was just turned on and will kick in shortly, which was A LIE... AC never worked for the duration of our event. Leslie also informed us that the area had a water main break and their water pressure was low.....ANOTHER LIE!!! The bathrooms were not working at all... I am beyond disappointed with my experience, at this point I can actually say I am disgusted with the service I got from I/O Space. WOULD NOT RECOMMEND TO ANYONE AT ALL!!!

Jun 2023

Where to begin!?! Let's start with the lack of professionalism just trying to communicate with the "Owner " Leslie. He doesn't respond to Calls /Text / DMs when trying to communicate and verify details regarding contracting and the venue. We were hosting an event for my partners 40th Birthday on Saturday 6/3/2023.. Per the contract we were able to access the space 1 hour prior to the event. We got to the space. The space has no working air conditioning, the space was so filthy, and the bathrooms were not in working order. Leslie blames it on a water main break in the area. THERE WAS NOT A WATER MAIN BREAK IN THE AREA!!!! Just based of how disgusting the venue was I wanted to cancel the event, but we had 100 friends and family members coming from out of town and would not be able to find a venue within the hour to hold that many people. We booked the 2nd floor. There are no windows that open. The space was so hot, in Leslie's attempts clean he poured fabuloso all over the floor and plugins in the walls and lit candles not one window opens to air the space out. The floors had mouse or rat droppings, trash, food and bugs everywhere. My family and i swept , picked up trash from prior events , moved furniture ourselves in order to get the venue in semi decent shape to welcome our family. We had to go to Walmart and purchase many fans in order to have circulating air in the room . Upon requesting the air to be turned on Leslie's constant response was he was going to call maintenance There was no maintenance and no air. The Bathrooms- Per Leslie they were not working due to a water main break which was a lie. He proceeds to tell us he will have a bathroom attendant to pour water in the toilet after each guest uses it. This is disgusting but at this point we don't have too many options He brings in gallons of water to the bathroom. WE NEVER HAD A BATHROOM ATTENDANT. Please whatever you do avoid this business at all costs. The pictures on the website and social media are very deceiving. Ther customer service is nonexistent. My next stop is the Better business bureau. He can't keep doing this to people.

Mar 2022

If I could give zero stars I would. I had made reservations with i/o spaces (which was not easy) mainly because they never answer their phone, never return calls and never even got back to me about the day time I requested. I had to call them every single day to request the day and time over the phone. Once I finally got through with someone days before we were renting the space out we had solidified the day and time. Monday comes around and no one was at the space, doors locked, no one answered the phone. Silence! On the website it says they are closed!!! They told me the space was available for the specific time and date. Horrible experience, luckily our people were flexible and we were able to figure it out.