Jay Taylor came to my home in freezing cold weather to make sure I had enough oil to get through the night until they could deliver in the morning. I called at 7:00 PM when I got home to a very cold house where I had run out of oil which was my own fault. I got a call back from Jay, the owner, who said all the trucks were booked. I agreed to wait until morning but Jay called back a little later and let me know he was going to come deliver enough to get me through the night. He, the owner, stood outside of my house delivering some oil and waiting until the furnace was reset and heating my house. Amazing friendship and Amazing customer service. I will never forget... read full review
April 2023
Called at 9am to get a refill on our propane and was told they would be here this week. It sure was. The truck arrived before noon. Fast, Friendly service insuring they take care of their customers. Thanks Guys!
August 2020
I switched to Taylor Oil from Peninsula a couple years ago. I wish I had switched sooner! I can't say enough good things about this company! Every employee with whom I have had contact has been helpful, friendly, professional, and knowledgeable. They have gone above and beyond to make sure my heating issues were all taken care of efficiently and satisfactorily. After dealing with the nightmare that was Peninsula customer service, Taylor is a breath of fresh air! Taylor does customer service right and I'm sticking with them for all my oil and propane needs.
Jay Taylor came to my home in freezing cold weather to make sure I had enough oil to get through the night until they could deliver in the morning. I called at 7:00 PM when I got home to a very cold house where I had run out of oil which was my own fault. I got a call back from Jay, the owner, who said all the trucks were booked. I agreed to wait until morning but Jay called back a little later and let me know he was going to come deliver enough to get me through the night. He, the owner, stood outside of my house delivering some oil and waiting until the furnace was reset and heating my house. Amazing friendship and Amazing customer service. I will never forget... read full review
Called at 9am to get a refill on our propane and was told they would be here this week. It sure was. The truck arrived before noon. Fast, Friendly service insuring they take care of their customers. Thanks Guys!
I switched to Taylor Oil from Peninsula a couple years ago. I wish I had switched sooner! I can't say enough good things about this company! Every employee with whom I have had contact has been helpful, friendly, professional, and knowledgeable. They have gone above and beyond to make sure my heating issues were all taken care of efficiently and satisfactorily. After dealing with the nightmare that was Peninsula customer service, Taylor is a breath of fresh air! Taylor does customer service right and I'm sticking with them for all my oil and propane needs.