About Comfort Plus Services
Comfort Plus Services is highly praised for its excellent customer service and skilled technicians. Jim is described as trustworthy and efficient, treating customers like family. The company’s technicians, including Alan, Austin, and Colton, are noted for their thoroughness and attention to detail during maintenance and repairs, ensuring systems are clean and working properly. Customers appreciate the company's responsiveness and timely service, with Jim often arriving the same day for urgent issues. Recently, Jim serviced both the oil furnace and A/C unit, replacing parts and cleaning them to ensure they run correctly. Customers have found the technicians to be very knowledgeable and professional, capable of solving problems quickly and efficiently while also trying to save money. Overall, Comfort Plus Services is recognized for its professionalism, friendly staff, and commitment to delivering quality HVAC and plumbing services.
My conversation with the customer care representative was friendly and to the point, which I appreciated.
Jim, the technician who serviced my furnace, was friendly and knowledgeable, willingly sharing useful information about my system.
We have been with this company for over 20 years. Jim does our maintenance every year and is always very thorough, professional, on time, and very informative. I wouldn't trust my heating and air system to anyone else!
Both Gina and Allen went above and beyond to get our oil heater serviced and to check on a problem in a timely manner. Gina explained everything to my satisfaction. Allen spent over 3 hours to fix the problem and service. He was patient and when he left the heater ran perfectly. I highly recommend.