About ZIPS Cleaners
ZIPS Cleaners is a popular dry cleaning and alterations service known for its fair prices and skilled seamstress. Many customers appreciate the excellent sewing and clothing repair services, often traveling long distances to access the skilled tailor. The establishment is generally busy, especially during peak hours, due to its competitive pricing compared to other local dry cleaners. The staff is professional and polite, though customers may experience wait times, particularly since only one counter is staffed currently. ZIPS Cleaners accepts credit and debit cards, making transactions convenient. They offer a variety of services, including waist and hem alterations, alongside standard dry cleaning. Orders are typically ready by the next day, with many customers satisfied with the timely service. The manager, Erika, is praised for her professionalism and care in resolving customer concerns promptly and efficiently. Overall, ZIPS Cleaners is a reliable choice for those needing economical dry cleaning and alterations, though it is closed on Sundays.
Christin G in Rockville MD location went above and beyond with customer service! He even offered to take all my dry cleaning to my car! Just a friendly helpful guy with a pleasant personality!
Great experience at Zips Rockville. Especially Christian E—he did an excellent job. Very professional, attentive, and had great customer service skills. He made the whole process smooth and easy. Really appreciate the service. Highly recommend!
I dropped off my suits (2) and pants with ease. The following day I received a text to let me know that my suits/pants were ready. I picked up my garments later that day. I appreciate the clerks who waited on me for being courteous and professional. My drop-off and pick-up times were minimal. My garments were in excellent condition. Thank you for your great service.