DARCARS Collision Center of Rockville provides a great experience with excellent auto repair work. The check-in and check-out process is straightforward, and the staff is flexible and helpful. Customers appreciate the ease of arranging rental cars through the center and the quality of repairs, often stating that their vehicles look even better than before. While the repairs are completed quickly, some customers noted that updates during the process could be improved. The center has a new manager, David Hinson, who is very approachable and knowledgeable, and he ensures that customers are satisfied with the work done on their cars. Overall, it is a highly recommended choice for auto repairs.
Very good repair work, the car looked like it just rolled off the showroom floor.
However, there were some initial delays about whether the service center or collision center would do the mecganucal work and an extra two-day delay in towing the car from one to the other. Be aware that an older car (in this case a 2013 Toyota) required some extra time to get spare parts. Overall, 20 days between drop off and pickup.
Antonio did a fantastic job, and my car looks absolutely beautiful! I really appreciate your attention to detail, professionalism, and keeping me updated throughout the process. You are truly a GREAT manager, and I'm very grateful for everything you did. Thank you again Antonio!
They repaired the damages in my truck in a great timing the communication with the manager was excellent, my truck looks like I just bought it brand new from the dealer. And they did an interior detailing supper cleaning.
15940 Indianola Drive, Rockville, MD 20855
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