American Custom Contractors is a reputable exterior remodeling and restoration company that has been serving the DC Metro community since 1972. They are known for their excellent customer service, with thousands of satisfied customers and top satisfaction ratings. The company offers a variety of specialty services such as natural slate, cedar shake, tile, and metal roofing, as well as asphalt shingles, vinyl siding, windows and doors, and gutter replacement.
Customers have praised the company's professionalism and honesty. Customers have appreciated the respectful and informative service, as well as the helpful advice and long discussions on the best way to proceed. The company is recognized for its high-quality work, honesty, and excellent customer service. Their team is committed to providing thorough inspections, clear communication, and respectful service, making them a top choice for exterior remodeling needs.
Reviewers have expressed their extreme satisfaction with the entire process of working with American Custom Contractors, highlighting the beautiful job on their new roof and the pleasure of working with the company. They have also praised the amazing work done by the crew, noting that the work was completed exactly as promised and the area was cleaned up immediately after. The company has been praised for their helpfulness during the storm repair process, dealing with assessments and insurance, as well as the timely and responsive work on the covered repairs and upgrades. The project manager has been commended for the quick completion of the first wave of repairs and the lack of construction mess.
I called ACC for a leak since they installed our roof in 2022. The techs found the leak was coming from my chimney and not the roofing job and still took the time to try and seal it after we reviewed pictures they took. Very professional and I'm thankful they cared enough about our home enough that they took time to help us by temp patching even though the issue was not from their work.
From the moment I began working with American Custom Contractors, it was clear that I was dealing with a team that genuinely understood the work that needed to be accomplished. Every member of the team was courteous, professional, knowledgeable, and exceptionally well-versed in all aspects of roofing. What stood out most was their ability to take complex roofing terminology and explain it in clear, easy-to-understand terms.
I would especially like to recognize Amanda, who was absolutely phenomenal from the outset. Her professionalism, tenacity, knowledge, and dedication truly stood out. She made an outstanding first impression and continued to demonstrate why she is… read full review
American Custom Contractor is one of the best companies in the DMV area! After rain and hail damaged my siding, I contacted them for an estimate to repair or replace it. They responded right away and came to my house the next day.
Chris and Paul inspected the damage. Since I couldn’t be home for the appointment, we discussed their findings over the phone. Chris sent me pictures and explained the best solution.
I initially thought I would need an expensive replacement and would have to involve my insurance company. Fortunately, Chris explained that the damage was minor and didn’t warrant an insurance claim. He was kind, honest, and professional throughout the process.… read full review
15728 Crabbs Branch Way, Rockville, MD 20855
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