J.M. Stephen's Plumbing & Heating

Jan 2023

I called and the owner answered and informed me he had moved out of Maryland and was in Delaware. Although he was not obligated any further or in state, he didn't hesitate to troubleshoot my issue with me and do everything he could to see if I could remedy myself. All of this was during the holiday as well. Really amazing and speaks to his character.

Dec 2021

Just wanted to give this company a great review because at my time of need when he could've just told me sorry he didn't work in my area any longer, and hang up the phone, he took the time to listen to me, diagnose my issue over the phone, and point me in the right direction to get the ball rolling. On a Friday night, my basement toilet started spewing water like a faucet all over the floor from the bottom of the toilet. I had no clue as to what was happening. However, after explaining my situation, though, he couldn't fix it, he told me to contact the county before calling a plumber. That one bit of information, that some may assume would be common knowledge,...read full review

Sep 2021

Want the BEST? Get the BEST of Master Plumbers with Jim! Responds immediately 24/7; quality work, reasonably priced, and extremely knowledgeable of his profession! We had a major water line break resulting in full flooding of crawl space. He knew immediately where the break was, crawled through water to turn the main line off and saved our house from serious damage! Couldn't ask for better service!!Service: Pipe repair