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I had the absolute pleasure of visiting Actual Eyes today, and I must say, this business is in a league of its own. From the moment I walked in, I was welcomed with warmth and professionalism that set the tone for an outstanding experience.
A special shoutout to Michael and Steve B., who went above and beyond to ensure I received the best service possible. Their expertise, attention to detail, and genuine care for their customers are truly unmatched. They took the time to understand my needs, explained everything thoroughly, and made me feel valued every step of the way.
The level of dedication and passion these two have for their craft is remarkable, and it’s clear that this company operates with integrity and a commitment to excellence. It’s rare to come across a business where every aspect exceeds expectations, but Actual Eyes does just that—and more!
I can’t say enough about how much this place ROCKS! If you’re looking for a business that delivers not just incredible results but also an unparalleled customer experience, look no further than Actual Eyes.
Thank you, Michael and Steve B., for an unforgettable experience. You’ve earned a lifelong customer, and I’ll be recommending Actual Eyes to everyone I know!
About ActualEyes
ActualEyes provides a personalized and exceptional experience for customers. The staff is knowledgeable, attentive, and kind, taking the time to understand each individual's needs. They offer a patient and thorough approach, ensuring a perfect fit for glasses. Steve Brown stands out for his wide range of knowledge about lenses and frames, impressing customers with his ability to find the right options. Reviews highlight the staff's incredible patience, especially with children, and their commitment to addressing any issues immediately, always prioritizing the best outcomes for patients and customers. The business handles complications with professionalism and care, ensuring complete satisfaction. Customers appreciate the quick service, with some noting that issues can be resolved in a matter of minutes. Overall, ActualEyes is highly recommended for anyone seeking a stress-free and enjoyable glasses-buying experience.
Reviews
I’ve been wearing glasses for almost 17 years, and the best experience I’ve had in pursuit of new frames and lenses was with Steve Brown. His wide range of knowledge in the available lenses, and frames was very helpful (and impressive!), and he took a great deal of time to make sure I was able to get the right frames, and much better lenses than what I had before. As it turns out the lenses I had been using before had imperfections in the material, leading to worse clarity, in addition to not being up to par with what is available with other lenses manufacturers… Who knew? Well, thankfully, Steve. He was even able to get the lenses made in the mere couple of days… read full review
I've been a customer since they opened. The staff is always helpful. Any issues are addressed immediately always thinking of what's best for the patients and customers. Thank you!
Photos
Hours
Monday 11AM - 5PM
Tuesday 10AM - 6PM
Wednesday 11AM - 5PM
Thursday 10AM - 8PM
Friday 9AM - 1PM
Saturday Closed
Sunday 11AM - 4PM
Good to know
- accepts credit cards
- accepts android pay
- accepts apple pay
- wheelchair accessible
- bike parking
- masks required
- staff wears masks
Location
305 Reisterstown Road, Pikesville, MD 21208
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