About Dreka Williams, OD
Reviews for Dreka Williams, OD
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 10AM - 7PM
Wednesday: 9AM - 6PM
Thursday: 10AM - 7PM
Friday: 9AM - 6PM
Saturday: 9AM - 6PM
Sunday: Closed
Dreka Williams, OD, in Oxon Hill, MD, is highly praised for its friendly and professional staff, making it a trusted choice for eye care. Patients appreciate the knowledgeable team that takes the time to thoroughly examine their eyes and provide clear explanations. The staff is attentive to individual needs, ensuring that insurance requirements are met and that patients understand their options before making purchases. The front desk staff are especially noted for their caring and patient approach, providing excellent customer service and assistance with paperwork, including DMV eye forms. Many reviews highlight the convenience of the office hours and the welcoming environment, which helps make visits quick and pleasant. Although appointments can be hard to get due to high demand, staff members are accommodating and communicate well when rescheduling is needed. Patients also commend specific staff members for their kindness, energy, and helpfulness, such as those who assist with contact lenses and frame selections. Overall, Dreka Williams, OD, is known for its caring, friendly, and professional service, making it a top choice for eye care in the community.
Awesome customer service. Very caring, patient, the Oxon hill office, was very professional and took time to examine my eyes. Met my insurance requirements and even had my paperwork for DMV eye paperwork done for me to send in. Especially John my customer service person was wonderful! So happy with my service!
I dropped into this location because their hours were better than other locations in my area. Fab service! This was my first time at this location. I took my son to get a pair of glasses. Their friendly, but professional approach helped us to check out quickly with frames that we were highly satisfied with. I let them know we wanted to stay in the budget with our insurance and they were on point giving me a breakdown of everything and making sure I was clear on pricing before we committed to our purchase. Thank you to their awesome front staff!
This eye doctor location in Oxon Hill Md. is so friendly and professional. Only thing is it is really hard to get an appointment they are booked up which is a good sign everyone loves the service. I had an appointment that had to be cancelled due to the Dr. having an emergency the staff called me early enough that I did not start my commute, was very friendly and apologetic and was able to rescheule the next day. On to my appointment the Dr. extremely friendly and made my visit so pleasant. The tech who helps you at the end knowlegeable. The highlight of my visit was a lady name Kizzy I was not her patient but she heard my concerns with using contacts came over and assisted me patiently friendly and just full of energy and care Thank You Ms. Kizzy for giving me confidence that I can use my contact lens!!!!