The service was amazing! The girls were so nice, sweet, and welcoming. They made me feel truly special and important. Great job, girls! I had such a wonderful experience, and I will definitely be back!
About SEPHORA
Sephora offers a welcoming shopping experience that celebrates individuality. Customers can explore popular brands like FENTY BEAUTY, Drunk Elephant, and Tatcha, as well as affordable options from the Sephora Collection. The store emphasizes cleanliness, with workstations sanitized after each use, ensuring a safe environment. Customers have praised the knowledgeable and attentive staff, who provide excellent service during make-up appointments. The store manager is also recognized for being gracious and customer-focused. Many customers leave excited about their new products and appreciate the option for fast order pickups or same-day delivery. The store has been described as spacious, bright, and not crowded, with a great selection of products and friendly, professional staff.
Reviews
I went to pick up a mobile order from the Sephora and Owings Mills on Sunday, August 16, 2026 at about 3pm. It was a very rainy day, yet the store was moderately crowded. I entered the store and was not greeted by anyone. Next, I walked around, looking for someone to assist me. Many team members looked me in my face or eyes and I know they could tell I was confused, but no one asked or offered help. They would quickly walk away or act distracted. I stood in line for 15 minutes only to be told that mobile orders are picked up at a different location within the store. When I walked to the mobile order pick up section of the store, I still had to wait an additional 5 minutes… read full review
I was very nervous about going into a cosmetic store and finding the product that will work for me. Not only was everyone very pleasant but the woman who helped me was particularly Knowledgeable and a huge help. Just before my visit, I had visited Ulta and I walked around for 15 minutes was never assisted and felt very overwhelmed. I ended up walking out and not spending any money at that store. Because of my experience at Sephora and the help that I was given, I ended up buying four products that I am very happy with. Thank you to the team there for providing such a great service and experience to your customers.
Photos

Hours
Good to know
- offers same-day delivery
- walk-ins welcome
- accepts credit cards
- open to all
- plastic-free packaging
Location
10240 Mill Run Circle Ste 100, Owings Mills, MD 21117
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