About Royal Farms
Royal Farms is highly praised for its exceptional customer service and caring staff. Reviewers emphasize the professionalism and friendliness of the employees, noting experiences where lost items were returned and assistance was readily given. The store is described as clean and organized, contributing to a pleasant shopping experience. Many customers express a desire to return, citing specific employees who made their visits memorable, including Zirah and Zakia, who are recognized as great leaders with excellent soft skills and customer service. Additionally, the fried chicken served at this location has received enthusiastic reviews, with customers recommending it as a must-try. The gas station is considered one of the nicer ones in the area, with well-lit fuel pumps, a clean car wash, vacuum stations, and tire filling services. Customers also appreciate the positive experience when refueling or going inside the store, and some mention issues with the fuel pump transactions, hoping they will be resolved. Overall, Royal Farms stands out for its commitment to quality service, friendly staff, and delicious food.
I went into this rofo on 7/11, and was greeted by Amber, she was very nice and welcoming. I walked in looking for what I needed and came back to the counter only to see now she’s in the back prepping potatoes to be cooked while the guy she was with stood there clueless. When she realized I was waiting she took her gloves off and came to assist me on checkout. Literally running between stations to help customers once again while the other dude just stood there.. rofo do better!!! Amber thank you
Went in the middle of the night Amber was so very helpful, kind, respectful and happy I will return because of her she helped me order even took the order then ran behind the counter to o tell me I’m sorry I couldn’t lift the trash so deli man is helping me. She did cashier and deli I saw a women before me and she handled it all. You guys are lucky to have her and I feel bad that she was late by herself at this location I heard people hit on her no women like this should be alone in this place alone. I asked if there was a manager she said no not since she worked night on day 1. She was a very Genuine/Godly person. If you lose her you’re going to lose...read full review
Your gas pump areas trash is over flowing on to the parking lot in every trash can.... it's discussing to see have to step over to pump gas and crows are flying in to do their pickings.