About Royal Farms
Royal Farms is highly praised for its exceptional customer service and caring staff. Reviewers emphasize the professionalism and friendliness of the employees, noting experiences where lost items were returned and assistance was readily given. The store is described as clean and organized, contributing to a pleasant shopping experience. Many customers express a desire to return, citing specific employees who made their visits memorable, including Zirah and Zakia, who are recognized as great leaders with excellent soft skills and customer service. Additionally, the fried chicken served at this location has received enthusiastic reviews, with customers recommending it as a must-try. The gas station is considered one of the nicer ones in the area, with well-lit fuel pumps, a clean car wash, vacuum stations, and tire filling services. Customers also appreciate the positive experience when refueling or going inside the store, and some mention issues with the fuel pump transactions, hoping they will be resolved. Overall, Royal Farms stands out for its commitment to quality service, friendly staff, and delicious food.
Autumn at Royal Farms provides outstanding customer service every single time I visit. She is always smiling, friendly and genuinely cares about the customers she helps. Her positive attitude makes a big difference and she goes above and beyond to make sure everyone feels welcome and taken care of. Employees like Autumn are the reason customers keep coming back. She is a true asset to your store and absolutely deserves a raise for her consistent dedication and excellence service!
I stopped at this Royal Farms to grab a pack of cigarettes. The lady working there Autumn was looking for the ones I had asked for, so to save her the misery, I showed her which ones they were. As she was checking me out she showed me that all the Skoals and other chews were numbered. She said she may suggest that the company do the same for the cigarettes. Well Autumn has a good idea there in my opinion. It would make it much easier for all the employees, both present ones and would be much easier for new hires as well. With that being said, Autumn has great customer service skills. She is very friendly and just a nice lady. The store was clean and well stocked. Autumn...read full review
On Wednesday 10/30 on pump 19 I put in $40 gas in my car and it took $38.12 for my car to fill up so when I went inside for my change the cashier told me I will get it back in my account on Friday I made another call I was told the same crap I need my change..