Only slightly better than the other terrible Banfield locations. Staff is generally kind but overall this location has the same problems as other Banfields. Disorganized, and the vet tells you one thing and does another. It takes an excruciatingly long time to get refills. Would not recommend unless you have no other choice.
October 2024
Excellent staff! Ashley was very welcoming and very through when it came time to checkin and checkout Luna from her appointment. The technicians were very knowledgable and attentive. Dr. Moore gave excellent care to Luna and was great at communicating her treatment plan. I definitely recommend this Banfield location compared to some of the others in the area, by far my favorite location for care.
August 2024
The reception staff here is incredible! Instead of distracted, unhelpful or cranky, they consistently (I've been coming here for 4 years) treat me and my pups like we are old friends. My pups are anxious and so the vet lobby is always really stressful for us and they are a life saver. AshLey even held one of them for 10 min while I tended to the other one's injury. I drive 20+ min out of my way to come to THIS Banfield. Thank you!!!
Only slightly better than the other terrible Banfield locations. Staff is generally kind but overall this location has the same problems as other Banfields. Disorganized, and the vet tells you one thing and does another. It takes an excruciatingly long time to get refills. Would not recommend unless you have no other choice.
Excellent staff! Ashley was very welcoming and very through when it came time to checkin and checkout Luna from her appointment. The technicians were very knowledgable and attentive. Dr. Moore gave excellent care to Luna and was great at communicating her treatment plan. I definitely recommend this Banfield location compared to some of the others in the area, by far my favorite location for care.
The reception staff here is incredible! Instead of distracted, unhelpful or cranky, they consistently (I've been coming here for 4 years) treat me and my pups like we are old friends. My pups are anxious and so the vet lobby is always really stressful for us and they are a life saver. AshLey even held one of them for 10 min while I tended to the other one's injury. I drive 20+ min out of my way to come to THIS Banfield. Thank you!!!