Our AC went down on Sunday. Because we have a smart home, we received a notification that the system wasn't working properly. I contacted JDL HVAC Services Sunday evening, expecting a callback on Monday, but within an hour, they called and had an appointment set for Monday morning.
Service is always great, and customer service is consistently impeccable. Mr. Yusuff, the technician, was wonderful professional, knowledgeable, and efficient. Thank you, JDL HVAC, for always providing outstanding service!
About JDL HVAC & Plumbing Services
JDL HVAC & Plumbing Services is a trusted provider of expert HVAC diagnostic and repair services in the D.C., Maryland, and Virginia areas. Their professional technicians are known for their knowledge, courtesy, and quick problem-solving skills. Customers consistently praise the company's responsiveness, reasonable prices, and ability to quickly diagnose and fix various HVAC issues, even in challenging situations like late-night emergencies or tricky filter replacements. The team is dedicated to customer satisfaction, often going above and beyond to ensure comfort and the proper functioning of heating, cooling, and air quality systems. Customers have shared positive experiences, highlighting prompt responses, friendly service, and clear communication. For example, when a customer’s air conditioner broke beyond repair, the team scheduled a quick install of a new HVAC system, removing all old units and leaving no trash behind. Another customer appreciated how the staff, including Amber, kept communication open and responded promptly to urgent needs, ensuring smooth installation and answering all questions. The company's staff, including installers Chris and Frederick, are described as prompt, professional, and friendly, showing genuine care for customers. One client even highlighted how Jose quickly identified that a power switch was the problem, with the company waiving the service fee, turning an embarrassing moment into a positive experience. Overall, JDL HVAC & Plumbing Services is recognized for its caring staff, quick solutions, and commitment to exceeding customer expectations. Customers also noted the technicians' helpfulness, the company's outstanding service, and their willingness to assist quickly whenever needed.
Reviews
Our AC wasn't cooling the house evenly, with the upstairs staying noticeably warmer than the rest of the rooms. JDL HVAC & Plumbing Services checked the system, cleaned the clogged filter and inspected the airflow and ductwork. They found an airflow issue and made the necessary adjustment. Afterward, the temperature was much more consistent throughout the house. The technician explained what he had done and kept the work area clean.
JDL came out and replaced our HVAC system when our AC unit died. We'd had issues with the AC dying a month ago, and Len the Plumber replaced a park and advised us our unit was approaching the end of its lifespan (9 years old), due to the cheap brand that the home builders had used when building our community. A quick call to Len at 6pm revealed they had no availability until the next day, but it was 77 degrees inside our house and we have a toddler and a deep love of air conditioning. So I called JDL, and they were able to get a technician out to us within the hour. Ire came out and told us that he could put a booster in our system but that it was only a matter of time… read full review
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Hours
Good to know
- on-site services
- accepts credit cards
- offers military discount
Location
14300 Cherry Lane Ct Ste 116, Laurel, MD 20707
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