About FRSTeam by Cappy's
FRSTeam by Cappy's is a trusted business specializing in the restoration of textiles and electronics after fire, smoke, water, or mold damage. As a fourth-generation firm, they are dedicated to helping homeowners recover from unexpected incidents by working directly with insurance companies and remediation contractors. Their services cover a wide range of items, including clothing, shoes, bedding, window treatments, HD TVs, computers, stereos, and kitchen appliances, providing top-quality restoration throughout the Mid-Atlantic region. Customers frequently praise the team for their professionalism, efficiency, and kindness. They describe staff members like Hannah, Zoe, Monique, Dylan, Brandon, Kevin, Eric, and Rachael as friendly, helpful, and attentive, often highlighting how smoothly and stress-free the process was. Many reviews mention the detailed inventory reports and timely, courteous service, which helped ease the chaos of dealing with damages from incidents such as pipe bursts or fire. The team’s ability to pack, clean, and return belongings, including furniture, clothing, electronics, and household items, is consistently appreciated. Overall, FRSTeam by Cappy's is regarded as a reliable, professional, and compassionate company that makes recovering from disaster less overwhelming for homeowners.
Brandon and his team were absolutely fantastic! I was incredibly impressed with how efficient, organized, and professional they were (especially considering the sheer number of items they had to carefully pack up). Brandon took the time to walk me through the entire process, answered all of my questions, and made what could have been a very stressful situation so much easier. Their attention to detail and organization were outstanding from start to finish. I truly can’t recommend FRSTeam enough. Thank you for an exceptional job!
This company did an excellent job on our items. We were pleased with the outcome. Hannah, Zoe and Steve were very professional and kind. They took the time to place our items back in its place and they answer any questions we had. Thank you all!
I had a great experience with Hannah & Jake! They arrived right on time, were friendly, courteous, and treated both my home and my belongings with care and respect throughout the drop-off.
After everything that comes with an insurance claim, it’s refreshing to work with people who are professional and organized. FRSTeam by Cappy’s made the process smooth and stress-free, and I truly appreciate that.
Thank you for making this part of the restoration process such a positive experience!