Noah's Ark Veterinary and Boarding Resort

Two stars: here’s why
The good: we have seen at least 3 different vets here. They have all had good bedside manner and listened to my concerns. The techs and front desk staff are friendly. They generally can get you an appt next day.

The bad:
1. My pet has been seen here within the past 6 months. I called to get a simple flea and tick med refill. We are up to date on the heart worm testing that had been performed here. The receptionist told me I could not get the med filled because it is state law to be up to date on rabies vaccination to get flea and tick medicines prescribed. My pet did not have a rabies vaccine on file at the first visit, when they prescribed me a 6 month dose. They did not tell me at the time that a stipulation to refill would be to have proof of rabies vaccine. Poor communication to me, and gave me misinformation because it is not State law, but instead their individual policy for this company that they must have proof of rabies to prescribe anything else to you. I appreciate that the medical director did call me back same day and listened to my concerns. They filled the med as a one off, but it was very disheartening to have to jump through hoops to get a preventative care medicine that other vets would readily give because all that is actually required by law is a valid vet-client relationship which, for most vets, means they have examined your pet within the past year.

2. We had cytology sent away for my dogs lump. The vet called to discuss the results and said that not enough sample had been collected, but she was confident it was a lipoma. This seemed to be an error in collecting the sample, but when discussing with the medical director it was told to me that this was another miscommunication. It was actually deemed a lipoma per the lab.

3. We brought our 4 month old, 4 pound kitten is for pre-surgical labs for her spay. They said she was too unruly and gave us meds to make her calmer. We came back with her medicated and they were still unable to get a blood sample. This is not a feral cat, she is a well domesticated cat we have bottle fed since 4 weeks old. The vet that performed her spay was able to get bloodwork without pre-meds.

Unfortunately too much “bad” outweigh the “good” for us to return here.

Best veterinary clinic ever! We just move in the area but my corgi already loves all the employees there and they take care of my dog with patience, kindness, and affection!

IF I COULD GIVE THEM ZERO STARS I WOULD. I left my two dogs with them for 16 nights. Prior to that I took them to the vet to get vaccines and was told they were in good health for their age. I was scheduled to pick them up on October 5 but I paid for an extra day so I picked them up on October 6. When I picked them up, both of my dogs wouldn’t eat and one was very lethargic and couldn’t walk straight. I called the manager at Noah’s Ark and asked when was the last time they ate. The manager told me the last time they were fed or let out was on Friday October 4. I asked who was in charge of taking care of my dogs and could not get a straight answer. One of my dogs eventually began to eat but my other never got back to normal. He can’t eat or walk. I took him back to the vet and was told that he has a wire in his stomach and must be euthanized. I called Noah’s Ark again and asked how this could happend but I couldn’t get an honest answer. I BELIEVE I WAS BEING LIED TO. I think the staff a Noah’s Ark had something to do with my dog’s death. I paid almost $2000 just for them to NOT feed my pets. They are very unorganized and either don’t keep track of who is working with the pets or just try to cover up their neglect. WE WILL NOT BE COMING BACK TO Noah’s Ark and I encourage you to do your research before trusting these people with your pets and your money.

My "kids" love it here

Luv this place

My girl loves the doggy daycare.

Took my Golden Retriever in for microchipping. Want to make sure that if he ever runs off I'm able to get them back. The staff was super friendly and helpful. Also gave him a thorough check out and he is ready to go.

Awesome staff. Very loving and caring.

First class professional clinic. Staff are personable and the veterinarian explains things in plain English instead of complex medical verbiage. Will Definately continue to bring my cats there!

Staff is always pleasant and courteous. It’s easy to get an appointment.