Kaiser Permanente Kensington Medical Center

Kaiser Permanente Kensington Medical Center - Limited Services provides a welcoming and caring environment for patients. Although urgent care services are temporarily closed, the pharmacy operates Monday through Friday from 8:30 am to 5:00 pm. Patients can schedule video or phone visits for new or previously scheduled appointments, ensuring they receive quality care from home. Most prescriptions can be ordered via mail, and elective surgeries are being postponed due to COVID-19. Many reviewers praise the staff, highlighting their patience, kindness, and respect, especially noting the positive experiences with nurses. The medical center is appreciated for its comprehensive approach, allowing patients to access multiple services in one place, making it a trusted choice for health care needs. Recent visitors shared their positive experiences, mentioning friendly and helpful staff like Paul at the front desk, who made check-in easier and provided helpful information, calming fears before surgery. The staff, including Maria, Roman, Jay, and Nubia, were praised for their helpfulness and kindness throughout their visits. Deshawn was recognized for being polite, helpful, and professional, earning high praise for above-the-rim service. Additionally, Dr. Lan Chang and the friendly team at the center put patients at ease before and after procedures, with one patient noting improved eyesight after a painless eye surgery. Overall, the staff's professionalism, kindness, and attentive care make this medical center a trusted place for health needs.