About R.E. Graves Heating & Air Conditioning
R.E. Graves Heating & Air Conditioning provides reliable and prompt services. Their technicians, including Ricky and John, are knowledgeable and friendly, taking the time to explain the situation and fix the issue. They are professional, efficient, and honest, always prioritizing customer needs without trying to sell unnecessary services. Customers have praised the fantastic service, noting how Ricky and the team are prompt, courteous, and quick to fix AC units. The company offers text and email updates about appointments, ensuring a smooth scheduling experience. They quickly diagnose and resolve heating and cooling problems, earning trust and loyalty from their customers. Recently, they demonstrated their commitment by providing next-day service for AC issues during the hot summer and delivering detailed service reports that help customers understand the work done. Customers also appreciate Ricky's exceptional customer service and the thorough, personalized approach to repairs, including replacing HVAC systems when needed.
There is not a more professional, honest, And trustworthy HVAC company out there. I will only use R.E. Graves from now on.
Ricky and TJ were awesome!! We received a great deal on an American Standard Gold unit and they did an outstanding job in the install.
I highly recommend R.E. Graves for all your HVAC needs. Best in the business in my opinion! Just call Ricky. You won’t be disappointed.
Extremely informational and knowledgeable, helped me out a lot with both of my units. Gave me some tips and such on usage, maintenance, and other general stuff. They didn’t just come and get the job done, they made sure I was all good with the work and understood what was done and what any potential problems were prior. They were so helpful that I even decided to get a full new unit install for one that was having issues upstairs (my house has 2 units)
Graves Heating & Cooling Services are exceptional! Called around to numerous outfits, theirs was the first to offer alternatives to my ancient unit. Moreover, they found my real issue after I wasted money elsewhere for nothing. Would absolutely recommend Graves!! Ricky & John are true credits to the profession.