About Cumberland Valley Heating & Air Conditioning
Cumberland Valley Heating & Air Conditioning is a locally owned and operated company serving customers in Maryland, West Virginia, Pennsylvania, and Virginia. They install and service a variety of heating and air conditioning systems, including heat pumps, air conditioners, oil and gas furnaces, and Mitsubishi ductless systems. With over 30 years of experience, the company specializes in both small repairs and large installations, such as complete duct systems. Customers praise the company for its professionalism, punctuality, and clear explanations. The installation team is known for their skill and outstanding customer service, making the experience memorable. Technicians are courteous, knowledgeable, and thorough, leaving work areas clean, and they respond promptly to customer needs. The staff communicates well, ensuring customers understand the work being done. Cumberland Valley Heating & Air Conditioning offers 24/7 service and free estimates, making sure support is available whenever needed. Their technicians also assess HVAC equipment and propose maintenance plans, helping clients keep their systems in good condition. The team is friendly, honest, and dedicated to providing top-notch service, whether fixing problems quickly or installing new systems with care and precision.
I want to update my previous review. I posted my original review after my first conversation with the front desk, and at that time I was very disappointed with the service.
About an hour later, a manager called me to understand what happened. He listened to my concerns and came to my home with four vehicles and a team to properly investigate the issue. This time, they handled the situation the right way. They carefully inspected the system and found that the problem was with the unit itself and required repairs.
The best part is that they are taking responsibility and will contact the manufacturer to help replace the needed parts. This saved me from having...read full review
The service technician arrived on time and promptly serviced my units. The technicians uniform was clean and the company logo is prominently displayed on the shirt as well as the 🚚
Annual HVAC service. Have always enjoyed having Cleverton at our house. He has always been friendly, pleasant, helpful and informative. Willing to answer questions. Highly recommend him and your company to anyone who asks! 👍
For some reason we were experiencing some “duct pops” after our AC cycled off. Kenny came out, added 2 metal strips on the outside of the plenum, popping resolved. Very pleased!