5 Star Home Improvements lived up to its name. We have an older home and a detached garage which have large, older and worn-out roofs that were both pitched and peaked in some areas and flat in others. Our gutters were out-dated and needed to be replaced. We looked for months to find a reparable contractor but were frustrated until we learned of 5 Star. They had the expertise and the proper insurance coverage and licensing to take this project. We discussed the options both structurally and financially. The approach and contract were straight forward and fair. My highest compliment is for the team who replaced the roofs and installed new gutters. They were organized,... read full review
May 2021
We had our roof replaced. Our roof did NOT leak prior to having a new roof installed. Now I have had to fix 3 leaks. They won't return my calls. Worst decision ever to use them.
March 2020
Beware of this outfit! Their business name is not registered. Their phone number is cloned from some person in Oregon - untraceable. And their business address is fake. They are just two very personable Irishman who say their names are Patrick and John. Never got a last name. They do absolutely slipshod work. They try to finish everything in just a few hours and then run away with your cash. In my case, they hired some local street workers who knew how to lay bricks but then they forced them to lay the bricks without proper tamping down, so they immediately settled out of skew. They broke a water line and then just covered it with bricks. I only found out a day later... read full review
5 Star Home Improvements lived up to its name. We have an older home and a detached garage which have large, older and worn-out roofs that were both pitched and peaked in some areas and flat in others. Our gutters were out-dated and needed to be replaced. We looked for months to find a reparable contractor but were frustrated until we learned of 5 Star. They had the expertise and the proper insurance coverage and licensing to take this project. We discussed the options both structurally and financially. The approach and contract were straight forward and fair. My highest compliment is for the team who replaced the roofs and installed new gutters. They were organized,... read full review
We had our roof replaced. Our roof did NOT leak prior to having a new roof installed. Now I have had to fix 3 leaks. They won't return my calls. Worst decision ever to use them.
Beware of this outfit! Their business name is not registered. Their phone number is cloned from some person in Oregon - untraceable. And their business address is fake. They are just two very personable Irishman who say their names are Patrick and John. Never got a last name. They do absolutely slipshod work. They try to finish everything in just a few hours and then run away with your cash. In my case, they hired some local street workers who knew how to lay bricks but then they forced them to lay the bricks without proper tamping down, so they immediately settled out of skew. They broke a water line and then just covered it with bricks. I only found out a day later... read full review