About Frekko Primary Care
Frekko Primary Care is a wonderful and caring practice with amazing doctors and a staff that is second to none. Many patients have been going for decades, some for over thirty-five years. The practice operates on a concierge model, which allows the doctors to spend more time with patients, offer easy appointment scheduling, and provide additional access and follow-through. This includes spending at least an hour with patients, answering questions, posting lab results online, and giving personal contact for after-hours emergencies. The doctors are known for actively advocating for their patients and following through with specialists. While the concierge model change was initially met with some skepticism, many patients find it provides superior care and handling compared to routine primary care offices.
My husband has gone to Frekko Primary Care for about 30 years. I've been going to them for about four years. We can't say enough good things about Dr. Frekko's daughters, who now run the practice. We were skeptical when they went concierge, but it has made it possible to have a manageable number of patients. They spend at least an hour with us, answer our questions, post our labs on the patient portal. Getting an appointment is easy, and there is no annoying wait on the phone They even give patients their personal cell numbers for after hour emergencies. Recently, we were having trouble getting test results with a specialist and our doctors followed through, and kept on the specialist until we got what we needed. They care about patients and advocate for us.