They came the day after I called. After a few minutes, the technician, Jerry, diagnosed the problem, explained to me what was wrong with the generator and showed me the diagnostics on the machine so I would have no questions about what the issue was. It needed a new battery. He was extremely, efficient and polite. I highly recommend this company—five stars.
June 2025
The technician was very good and knew what he was doing. He figured out the problem just as he said he would and he found the cause of the outage. He has to return to complete the job and was easy to get along with. He explained things in laymen’s terms so I understood what he was doing and the scope of the problem.
June 2025
First time using Castro and I was impressed. They came out right away to check out the job and prices are reasonable. The tech was professional and nice! They did a great job! Thank you!
They came the day after I called. After a few minutes, the technician, Jerry, diagnosed the problem, explained to me what was wrong with the generator and showed me the diagnostics on the machine so I would have no questions about what the issue was. It needed a new battery. He was extremely, efficient and polite. I highly recommend this company—five stars.
The technician was very good and knew what he was doing. He figured out the problem just as he said he would and he found the cause of the outage. He has to return to complete the job and was easy to get along with. He explained things in laymen’s terms so I understood what he was doing and the scope of the problem.
First time using Castro and I was impressed. They came out right away to check out the job and prices are reasonable. The tech was professional and nice! They did a great job! Thank you!