About Durst Funeral Home
Reviews for Durst Funeral Home
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Durst Funeral Home is a family-oriented business that provides caring and professional funeral services. They offer personalized options to help families create meaningful tributes for their loved ones. The staff is known for their attention to detail, compassion, and professionalism, supporting families through one of the most difficult times in their lives. They are available anytime, whether by phone or in person, to assist with planning and decision-making. Many families appreciate the seamless handling of arrangements, including transfers and viewings, with staff members who go above and beyond to ensure everything is done with respect and dignity. The funeral home has a long-standing reputation, with families trusting them across multiple generations. They are highly consistent in their service and attentive to their clients’ needs, providing guidance and support throughout the entire process. Visitors have noted that the staff is always available to answer questions and ensure no detail is overlooked, making the experience as peaceful and comforting as possible. The business also offers a wealth of information on their website for families to learn more privately. Overall, Durst Funeral Home is recognized for its professionalism, kindness, and commitment to helping families honor their loved ones with dignity.
I can’t express enough gratitude for the exceptional service provided by Durst Funeral Home during one of the most difficult times of our lives. From the moment we entrusted them with our loved one, their professionalism, compassion, and attention to detail were evident in everything they did. They took great care in preparing my sibling for the viewings, ensuring everything was handled with the utmost respect and dignity. The staff went above and beyond to support our family, making us feel cared for and understood every step of the way. The experience was as peaceful and comforting as it could possibly be, and we are so thankful for their guidance and support during...read full review
Our family has used Durst Funeral Home for 3 generations. They are extremely professional and highly consistent. Most recently, our mother passed away in SC. Stephanie seamlessly took care of all the logistics regarding her transfer to Frostburg. The service was beautiful. Stephanie was always available to answer our many questions and did her best to insure no detail was overlooked.
If i could give this place a 0 I would. They are very unprofessional. When my husbands grandfather died we called in and were given an amount for cost, we then called back to try and pay and was told by someone that worked there we didn't need to do anything and was told by family it was taken care of. Long story short it wasn't we live out of state so can't just go right in and pay. My mother in law who has a lot of health issues asked to be mailed a bill. We never received a bill or it would of been paid. Needless to say when I spoke to the lady on the phone today it was very unprofessional to say someone is on drugs when you don't know them and own a business. This was paid in full today. I just want people out there to hear this story because when you work in the public and own a business you don't suggest what you did on the phone today a customer when you don't know them. My mother in law is not on drugs. She is missing teeth so a lot of people have a hard time understanding her and she was dealing with a broken back when you tried talking to her. So please before you want to suggest something know the facts.