About Ulta Beauty
Ulta Beauty is a large retailer offering over 25,000 products from 500 brands. The store provides a wide range of cosmetics, fragrance, body, skin, and hair care products, including exclusive brands like Kylie Cosmetics and Olaplex. Conscious Beauty at Ulta Beauty features products with vegan, clean ingredients, cruelty-free, and sustainable packaging options. The Salon at Ulta Beauty offers services such as hair, skin, and makeup, along with ear piercing. Many customers praise the wonderful and knowledgeable staff, with some highlighting their positive experiences with specific stylists and staff members who are friendly, attentive, and helpful. Customers have shared that staff like Morgan and Olivia are excellent, helping with color matching, styling, and product recommendations. Leah Beth is recognized as a master stylist, known for her skill in cutting, coloring, and highlights, consistently delivering perfection. The staff members are often praised for their kindness, making customers feel valued and appreciated, especially during difficult days. While the store layout can sometimes be confusing, staff like Paige and others help customers find what they need without pressure. Overall, customers enjoy warm greetings and attentive service, making each visit a positive experience.
Huge thanks to Max for the help during my last visit. She helped me find a foundation, showed me a few other options I hadn't seen before, and helped me try them on. She made the process straightforward and easy.
I came in to get a root touch up. My stylist, Dorie, was professional, well groomed, and appropriately dressed. My hair looks incredible because of her. She took her time, did what I asked, and had intuition of what I might like. She was right! Dorie taught me new terms and recommended a hair care item that I purchased that same day. Leah Beth was TERRIBLE. She was bossy, rude, talked over me, and was confusing while I tried to work with my stylist, Dorie. Leah Beth should be talked to by the appropriate team leaders about professionalism in the workplace as she created a hostile environment. Leah Beth was the woman working as my stylist's mentor during my experience....read full review
Attendants were super helpful and explained that most fragrances were locked, but they were happy to unlock anything I wanted. Saw a couple teens opening makeup products, I'm not sure if they were using them though.