About Soft Touch Nails & Spa - Frederick
Soft Touch Nails & Spa is a clean and welcoming salon known for its friendly staff and professional nail technicians. Customers praise the salon for its reasonable pricing and convenient scheduling. The salon offers a range of services, including pedicures and acrylic nails, with technicians specializing in creating perfect nail shapes and designs. Clients appreciate the attention to detail and meticulous care provided by technicians like Mady, who is recognized for her great attention to detail and ability to create stunning designs. Many customers have expressed satisfaction with their experiences, noting that Mady helps them grow stronger and healthier nails, even for those who typically struggle with nail health. Feedback highlights the quality of services, including gel pedicures, and the salon's ability to accommodate requests for various designs. While the salon accepts major credit cards for services, cash is preferred for gratuities.
I’ve been going to Mady at soft touch for almost two years. She is so great! I get a full set of acrylic and fill every few weeks. She has a great attention to detail and never wants me to leave unhappy with my nails. I always love my nails! 10/10 would recommend Mady!! She’s great at designs and such an absolute sweetheart!
I felt uncomfortable asking for my nails to be fixed so many times to match the reference photo. Each time a remark would be made so I didn’t want to be a nuisance to ask for corrections for the 4th time due to the tension. I asked to match the color in the photo since I’m unsure of how it would dry and it look completely different from the photo I showed several times. The amount of times I had to act for corrections was displeasing considering it was a simple design. The amount of time spent on them is disappointing considering the results.
I used to love this place but since being bought out by Harmony, this place has really gone down hill. I went less than a week ago to get my nails done for an event and got dip nails. The lady did not cut my cuticles and the dip did not seal. Now they are already starting to raise up. I have had this woman before and knew her to be subpar, but I usually don’t care enough to decline her. She does not shape my nails how I like them and over-files them down into little stubs. But to have dip polish last 5 days really is cross the line into appalling levels of workmanship. Beware if you go in there, this nail tech sits at the furthest row of stations all the way to the...read full review