Palm Beach Tan

Aug 2019

My husband and I drove 20 minutes to get to the salon from home on Friday evening, arrived at 8:15pm, and the place was closed with no note on the door or explanation. There were two other people behind us who arrived as well. The salon was supposed to be open until 9pm. It was an unfortunate inconvenience. The time before that, the air conditioning in the store wasn’t working. Haven’t had the best of luck there.

Jun 2019

I go to the one in Frederick. The PBT on 26. The girls are absolutely AMAZING! They remember my name, the lotions I like, the beds I like and are so friendly. Also the manager is always interacting with the customers and also keeps up with the lotions and smells you like and is willing to go to other store to get you something they don’t have in stock. There beds are clean and they truly show results. I love PBT!

May 2019

Awesome customer service! Always friendly as soon as you walk in the door. But especially in an instance where i went to go tanning around 3 was told a 30 minute wait, no big deal just decided to come back due to errands that needed done. Came back after 7 with another 30 minute wait. After waiting only about 5 to 7 minutes was told they were upgrading me to a higher bed due to the long wait time and coming back again. I thought that was great customer service and very nice as they did not have to do that for not just me but the other guests also waiting. Always clean too!