Hand Kristen M

Apr 2024

I've been with this practice for 8 years and I will not return. I received a reminder from Community Radiology to schedule my mammogram so I did and when I went to the office they asked for my order but I didn't have one because no one told me to get one before the appointment. They said no problem, we can call your primary care doctor and get an order so they called Dr. Dechosa's office and they were told that they would not give me an order for a mammogram because I had not been seen since July, it's April. So I was seen less than a year ago but I can't get an order for a routine screening that could detect cancer. What would this appointment look like? Do I just take off work, go to the office, pay my co-pay, go to the back and say "I'm here for an order to get a mammogram and then leave? Then take off work again to go back to the mammography office? There have been other annoying incidents over the last 2 years but this takes the cake. There is no reason that I should have had to come into the office for this except that they want money because if they were so concerned with healthcare they would have allowed me to have access to it.

Jun 2021

I went here to get my yearly medical certificate for my CDL. Everything went fine, got my form and left. Submitted the form to MDOT as required. however, got a letter from MDOT stating it was invalid because the National Registry # was left blank so my license was not good. I immediately called the office to get the number and the receptionist transferred me after being on hold a while to dr assistant voice mail where I left message stating urgency of matter to get this information. Never got call back from them. I did searching on web for this and found what I needed and resubmitted the form. guess I should have looked at this form more carefully; however, they should know how to complete the form and make certain it is done correctly NOT me. I can't excuse them not doing this or getting back to me with the information. Therefore, make certain you check your form before you leave their offices!!!

Mar 2021

I have been a patient of this practice for years. I love my primary care provider. For urgent visits, I have seen most or all of the other providers and have been very pleased. The office staff is friendly and helpful. I strongly recommend them.