About Big Tow Towing & Recovery
Big Tow Towing & Recovery is a family-owned and operated towing company with over two decades of experience, serving Germantown, Rockville, and the surrounding areas of Montgomery and Frederick County. The company offers exceptional towing and emergency services, with a heavy-duty fleet and professionally trained, certified operators. All tow trucks are regularly inspected and maintained according to Maryland's fleet standards. Customers have praised Big Tow for going above and beyond in their service. For instance, one client shared how the team located a friend's car left on the roadside and ensured it was safely moved to a well-lit area while the friend was in the hospital. Another customer highlighted the company's commitment to helping during a challenging situation involving a rolled-over dump truck, where Big Tow assisted in navigating insurance issues and provided calm support despite the stressful circumstances. With a reputation for professionalism and helpfulness, including a friendly receptionist and amazing drivers, Big Tow Towing & Recovery is highly recommended for anyone in need of reliable towing and recovery services.
My friend was out of town in that area as we are from NC. She got ill behind the wheel and went to the hospital with her car parked on the side of the road. This company went and found her car where she thought it was located, took it to the hospital, went to her room to assure her everything was ok, and made sure to put it in a well lit area for her to feel secure. Above and beyond in my book. Thank you Chris for everything.
BIG TOW is the company you wanna have when you need towing/recovery services. They will guide You in the right direction. We are a small business, owner operator, our dump truck rolled over big tow was called to assist with the towing/recovery, our insurance stated we had no coverage for towing, the bill was $16.000 (yes, thousand) !!!! That's when big tow really helped us and guide us on why/how the insurance was saying wouldn't pay, anyways long story short thankfully with all efforts to help us out, big tow was a big part on "make" insurance pay to release the truck from their lot... This is the kind of people you'll need in your life in moments like this, they didn't...read full review
Chris went above and beyond to remove our stuck car from a really difficult spot. It was extremely tricky without a lot of space to maneuver but he was committed to solving the problem and even when it looked nearly impossible, he still stayed the course, thought outside the box, and eventually got it done. We were so impressed by his tenacity and determination and are so grateful for his assistance! Thank you Chris!Service: Car towing