This is an Update on my last Review, If you Applied for a refund advance, like I did, and was approved for less then the amount you applied for. PLEASE double check the fees they charged you, if you got anything less than $1000 you should not had been charged anything but a $69 processing fee. The fees they charged me, took my whole state refund. I am currently trying to get this resolved, I talked to my tax preparer here Colin, and he had no answers , nobody in the office could help, and Angela took the day off.
May 2022
I used this company two years in a row. I had issues both years. At this point I have spent the last 6 weeks calling and getting no response. I mean have call at least 3 days a week, sometimes twice a day. Maryland told me I needed to have an have my 2020 taxes done correctly so I would not have to pay and I could get the refund I deserved. And they will not return my calls. They are not professionals, and have cost me a lot money!
August 2021
Terrible experience with this company trusting Angela with everything but the end up loosing $80000 transferred to pay for the IRS payroll tax in 2018 and tell me to stop services and find out never been paid after transferring $112489 for the entire year I asked her to provide information but she can't provide any, I'm in the process of suing the company so be aware of nice approach from Angela
This is an Update on my last Review, If you Applied for a refund advance, like I did, and was approved for less then the amount you applied for. PLEASE double check the fees they charged you, if you got anything less than $1000 you should not had been charged anything but a $69 processing fee. The fees they charged me, took my whole state refund. I am currently trying to get this resolved, I talked to my tax preparer here Colin, and he had no answers , nobody in the office could help, and Angela took the day off.
I used this company two years in a row. I had issues both years. At this point I have spent the last 6 weeks calling and getting no response. I mean have call at least 3 days a week, sometimes twice a day. Maryland told me I needed to have an have my 2020 taxes done correctly so I would not have to pay and I could get the refund I deserved. And they will not return my calls. They are not professionals, and have cost me a lot money!
Terrible experience with this company trusting Angela with everything but the end up loosing $80000 transferred to pay for the IRS payroll tax in 2018 and tell me to stop services and find out never been paid after transferring $112489 for the entire year I asked her to provide information but she can't provide any, I'm in the process of suing the company so be aware of nice approach from Angela