My experience with Forest Hill Health & Fitness was disappointing based on how a membership issue was handled.
I was a paying member and used the facility regularly without any prior issues or warnings. During my time there, I worked out alongside another member who I had become friends with. During workouts, I occasionally assisted him with exercises when he asked for help.
At no point was I informed that this was against gym policy or a concern, and I was never given a warning or opportunity to adjust my behavior. After several months, I was abruptly informed that I was no longer allowed to use the gym.
The reasoning provided referenced concerns about member-to-member assistance and potential safety issues. I was also told that the other member was “like a baby,” which I found to be an unprofessional way to describe an adult member.
I understand that gyms need policies for safety and liability. My issue is the lack of communication and the fact that no prior discussion or warning took place before the decision was made.
Based on my experience, I would recommend that members clearly understand gym policies regarding assisting or working out with a friend before doing so. So because they do not promote a healthy, supportive environment here.
Overall, I was disappointed with how the situation was handled and the lack of communication from management.
willy Blanco
Dec 2023
Friendly staff. Great place to work out.
Jeff Frick
Feb 2023
Great and friendly atmosphere, needed a new gym due to the BAAC closing and I am glad I found this place.
Ackerman Mail
Oct 2022
Mid-way through my personal training session, they changed the rules. I drove to my session and they informed me I had to join the facility in order to pay my $50 a 30 minute training session. Apparently their cut off the top for my session was not enough. I don’t do business with anyone who retrades.Think they owe me for the gas and time getting there today.
Beth Ackerman
Oct 2022
Mid-way through my personal training session, they changed the rules. I drove to my session and they informed me I had to join the facility in order to pay my $50 a 30 minute training session. Apparently their cut off the top for my session was not enough. I don’t do business with anyone who retrades.Think they owe me for the gas and time getting there today.
Emily Murray
Aug 2022
Friendly staff, very welcoming, able to answer all my questions. the trainer, is great! Demonstrated the equipment, ensured proper form, and modified exercises as needed for me. He's a great resource, very knowledgeable and safety oriented - and actually made my work out fun! Highly recommend.
Adrian Walsh
Aug 2022
I cannot say better things about our experience there! They make things so easy for us. It has the perfect amount of time, the owners are super helpful, communicative, organized and most of all the kids had a blast. I highly recommend!
Anthony Bailey
Aug 2022
My new home gym away from home! Outstanding gym. The owner and the staff are welcoming and professional. Excellent selection of free weights and machines! Five stars across the board!!
Clifford Mauldin
Aug 2022
This is definitely the gym to be at if your looking to burn a lot of calories.
Matthew Moore
My experience with Forest Hill Health & Fitness was disappointing based on how a membership issue was handled.
I was a paying member and used the facility regularly without any prior issues or warnings. During my time there, I worked out alongside another member who I had become friends with. During workouts, I occasionally assisted him with exercises when he asked for help.
At no point was I informed that this was against gym policy or a concern, and I was never given a warning or opportunity to adjust my behavior. After several months, I was abruptly informed that I was no longer allowed to use the gym.
The reasoning provided referenced concerns about member-to-member assistance and potential safety issues. I was also told that the other member was “like a baby,” which I found to be an unprofessional way to describe an adult member.
I understand that gyms need policies for safety and liability. My issue is the lack of communication and the fact that no prior discussion or warning took place before the decision was made.
Based on my experience, I would recommend that members clearly understand gym policies regarding assisting or working out with a friend before doing so. So because they do not promote a healthy, supportive environment here.
Overall, I was disappointed with how the situation was handled and the lack of communication from management.
willy Blanco
Friendly staff. Great place to work out.
Jeff Frick
Great and friendly atmosphere, needed a new gym due to the BAAC closing and I am glad I found this place.
Ackerman Mail
Mid-way through my personal training session, they changed the rules. I drove to my session and they informed me I had to join the facility in order to pay my $50 a 30 minute training session. Apparently their cut off the top for my session was not enough. I don’t do business with anyone who retrades.Think they owe me for the gas and time getting there today.
Beth Ackerman
Mid-way through my personal training session, they changed the rules. I drove to my session and they informed me I had to join the facility in order to pay my $50 a 30 minute training session. Apparently their cut off the top for my session was not enough. I don’t do business with anyone who retrades.Think they owe me for the gas and time getting there today.
Emily Murray
Friendly staff, very welcoming, able to answer all my questions. the trainer, is great! Demonstrated the equipment, ensured proper form, and modified exercises as needed for me. He's a great resource, very knowledgeable and safety oriented - and actually made my work out fun! Highly recommend.
Adrian Walsh
I cannot say better things about our experience there! They make things so easy for us. It has the perfect amount of time, the owners are super helpful, communicative, organized and most of all the kids had a blast. I highly recommend!
Anthony Bailey
My new home gym away from home! Outstanding gym. The owner and the staff are welcoming and professional. Excellent selection of free weights and machines! Five stars across the board!!
Clifford Mauldin
This is definitely the gym to be at if your looking to burn a lot of calories.
Bella Greene
A great gym for getting training sessions done.