Massage Envy

Jan 2024

Today I was surprised with a massage. My experience at this location was not the greatest. They need more massage therapists, a better front desk person, and someone who takes care of the rooms prior to service they should be ready. I will say the therapist Rebecca delivered on the massage once we actually got started. However, getting the room, and table right even though it was an afternoon appointment took awhile. My check in and getting in the room and on the table was very frantic. The table wasn’t hot. The building was cold. The front desk lady was unwelcoming and confused. The system wasn’t working when the therapist was doing the consultation for my appointment....read full review

Nov 2022

I had them at 5-stars until I tried to cancel my membership (not due to issues with them - I'm just ready to move on). It's been 2 weeks and I haven't been able to cancel despite 7 phone calls! I'm told I have no other option but to wait for an email which doesn't seem to be coming. Is this legal??

May 2022

Thank you. I was abruptly canceled for an appointment from one Envy site but after much debate the desk attendant located an opening at the Columbia Envy. So a bad experience turned out to be the best massage in my life thus far. Amanda was truly awesome. One day later my body has responded extremely well to the work she performed. Unfortunately for me that it could only be a 60 not 90 minute session, which by the way are booked out, like forever-understandably.