About Bay Family Eye Care
Bay Family Eye Care is a vision care practice located in Elkridge, MD, known for its team of specialty optometrists dedicated to providing top-level care to each patient. The practice has received positive reviews for its friendly and welcoming atmosphere, with patients praising the staff's courteous and kind demeanor. It has been noted that the doctors take their time, explaining everything in great detail, which is particularly helpful for newcomers. Patients have emphasized the practice's thorough eye examinations, often learning new information about their eyes during their visits. One patient appreciated the office's top-of-the-line technology and the option to choose technology over dilation, which is especially beneficial for those who take a long time to recover from dilation. The practice has also received special mention for its helpful staff, including a team member who assisted with glasses fittings and insurance inquiries without any pushy sales tactics. However, there have been some concerns regarding the accuracy of their recorded office hours and website information. Overall, Bay Family Eye Care continues to provide exceptional standards and services, with patients feeling validated and heard regarding their vision concerns.
Great, thorough, & professional care every single visit. The staff is knowledgeable & caring. Charlie took time to assist one family member with learning about contacts-he is always encouraging & cheerful. On another visit, Lee explained every step of the appointment process. Dr. King really takes the time to explain all issues, offer advice & treatment options, and answer all questions in a thoughtful & relatable manner. A truly professional & well run office.
I first went here back in 2018 I believe. Back again last month for an overdue check up. Lee was the tech who did my exams and he was just wonderful. He gave clear instructions on each test, explained why we each test. He was efficient and kind! I was then able to speak with Dr. King (virtually, which was so cool). She pulled up all my tests, explained everything in detail. I felt like I actually learned more about my eyeballs! Excellent practice from scheduling, the receptionists, the techs and providers. So glad to be back with this group for my yearly check ups!
Dr. King was super helpful in diagnosing my eye issue and helped me get the right treatment plan. The only downside is that she works remote sometimes and can't see you in person. It would be awesome if they can get more staff to do the preliminary work and a more consistent office hours (it's all over the place).