Reviews for University of Maryland Eye Associates
Write a reviewHours
Monday: 8AM - 4PM
Tuesday: 8AM - 4PM
Wednesday: 8AM - 4PM
Thursday: 8AM - 4PM
Friday: 8AM - 4PM
Saturday: ClosedSunday: Closed
Monday: 8AM - 4PM
Tuesday: 8AM - 4PM
Wednesday: 8AM - 4PM
Thursday: 8AM - 4PM
Friday: 8AM - 4PM
Saturday: ClosedSunday: Closed
Lady at the front office is extremely rude and staffing is troubling. For high class area it's a shame. If I could give it -0 star I would. We will be changing locations from this location to different one.
During our first visit, we experienced unprofessional behavior at the reception desk. While attempting to schedule a follow-up appointment at checkout, we were asked to wait while staff members engaged in personal conversations instead of assisting us in a timely manner. We later included this experience in a review, as requested by your clinic.
Following that, the treatment we received during our second and third visits became significantly more concerning. Despite arriving on time for every scheduled appointment, we were repeatedly overlooked and not called in, while multiple patients who arrived after us were consistently seen before us. On one occasion, we...read full review
Refused to accept my vision insurance with Aetna; insisted they’d only accept medical insurance….which requires a deductible. My vision insurance has no deductible.