About Bethany Air
Bethany Air Corporation is a family-owned and locally-operated full-service heating and air conditioning contractor. Located in the Maryland suburbs, they serve Annapolis, Anne Arundel County, Prince Georges County, and surrounding areas. Their highly trained technicians provide excellent service, repairs, installations, and preventative maintenance for various brands of heat pumps, air conditioners, gas furnaces, and oil furnaces. Known for their courteous and thoughtful customer service, technicians arrive on time and efficiently check on availability of needed items. The company offers competitive prices for HVAC installations and is easy to reach for follow-up visits. With a vast array of products and services, Bethany Air is a reliable choice for all heating and air conditioning needs. Recently, customers shared their positive experiences. One customer praised Jacob, who conducted a semi-annual inspection of their home HVAC unit. He arrived on time, dressed professionally, and wore blue boot covers, performing diagnostics tests inside and outside the unit, taking pictures, and answering questions confidently. Another customer spoke highly of Tim, describing him as super nice, honest, and knowledgeable. They appreciated that there were no sales scare tactics and that he provided all necessary information along with the best price in town. A different customer complimented Steve for being very helpful, doing a thorough check, and explaining everything well, expressing confidence in contacting him again if needed. Lastly, a customer expressed gratitude for Carl and Dallas, who worked quickly and efficiently to install a new furnace, ensuring they stayed warm during the process and successfully replacing their previous unit after persistent efforts to find the problem.
Thank you for the recent service visit and for adding dye to the system.
Given that this 2021 Carrier 25HCE4 heat pump was found to be more than 50% low on refrigerant (3 lbs added on a 5.3 lb system), I would like to move forward with a definitive leak diagnosis rather than waiting to see if performance declines again.
Since the unit is under the 10-year Carrier parts warranty, I would like the leak source identified and documented clearly to support any necessary warranty claim.
For the next visit, I am requesting:
• Full electronic refrigerant leak detection
• Nitrogen pressure test of the system
• UV inspection (since dye has...read full review
Bethany Air has provided fast, reliable, & fantastic service to us over the years. Pricing is always reasonable. When my furnce went out 3 days before my hip surgery, Kevin came right out to check it. He provided a lot of information & was honest about my choices. He, Alan, and a couple other guys came out the next day to install a new one & I was able to come home to a nice warm house following my surgery. Can't recommend them enough. Very nice, very fair company!
Jacob conducted my semi-annual inspection of my home hvac unit. He was on time, dressed professional, had tool bag, wore blue boot covers, did diagnostics tests inside and outside unit, took pictures, and answered my questions. He is very professional and knowledgeable of the trade.