I had a very positive experience with Sears Appliance Repair. I was able to book online and I received consistent updates leading to my appointment. Joe, the technician, was great and very informative. He showed me exactly what was wrong with my dryer piece by piece. Although I declined full service due to the cost for me, he was still very polite and completely understood. I'd call them again if I needed anything.
April 2025
The person who came today knew what he was doing, explained it thoroughly, went through a cycle. He was friendly and took time to be sure we knew to keep any boxes or envelopes to help identify the part number. He was able to decode everything and tested every aspect before leaving.
December 2024
Joe is a top rate technician and knows the GE washers like the back of his hand. He went out of his way today 1+ hour to repair our washer that has been out of commission for 10 weeks. Thank you very much, Joe!
I had a very positive experience with Sears Appliance Repair. I was able to book online and I received consistent updates leading to my appointment. Joe, the technician, was great and very informative. He showed me exactly what was wrong with my dryer piece by piece. Although I declined full service due to the cost for me, he was still very polite and completely understood. I'd call them again if I needed anything.
The person who came today knew what he was doing, explained it thoroughly, went through a cycle. He was friendly and took time to be sure we knew to keep any boxes or envelopes to help identify the part number. He was able to decode everything and tested every aspect before leaving.
Joe is a top rate technician and knows the GE washers like the back of his hand. He went out of his way today 1+ hour to repair our washer that has been out of commission for 10 weeks.
Thank you very much, Joe!