Reviews for Nu Look Roofing, Siding, and Windows

Sep 2023

Nu Look installed all my windows and sliders 8 years ago and did a great job. One of the sliders recently was blown and covered under warranty. It took over 4 months to get a replacement slider. The warranty process was complicated, arduous, and frustrating. I had to make numerous calls throughout the process to the service department - they were terrible at returning phone calls. The Service Coordinator was not very competent but the Service Manager (once he got involved) was great.The bottom line is Nu Look is good for the initial installation but very frustrating when it comes to the warranty process.
Jun 2023

Joe was prompt and prepared for the quotation process. Was incredibly patient with my questions and easily explained all the options surrounding the siding replacement project. He was very knowledgeable in all services that are offered by Nu Look. Joe was a pleasure to work with and we will be following up for future projects.
May 2023

I have been needing a new roof for a while, called several places. No complaints specifically about any of the competition I called to compare. I chose Nu Look to install our new roof mostly because of the refreshing low pressure consult. Other companies trying to sell a product obviously used high pressure sales gimmicks to try and motivate me to buy "today". Nu Look didn't do that and I appreciate it.Regarding the install as promised the crew arrived around 7am, had the roof stripped by 9, roof complete and grounds cleaned up by 7:30pm!Cleanup was very good, yes I walked the area the next day and found plenty of nails and a little trash. For the size of the project...read full review

From Nu Look Roofing, Siding, and Windows

Nu Look Roofing, Siding, and Windows is here to make roofing easy for hoe and business owners. We are a home improvement company, not a contractor. Roofing contractors come and go, a roofing company like us is here for the long haul. We service Columbia, Catonsville, Ellicott City, and other nearby communities. Our team consists of qualified and trained roofing experts who specialize in a wide range of services, including roofing, shingles, gutter, siding, doors, and windows installation and replacement. We ensure that every customer receives the same excellent service and craftsmanship with our 13-step production process. You'll work with a team that is detail-oriented, responsive, and accountable.