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Reviews for Griffith Energy Services, Inc.
Add your commentGriffith Energy Services, Inc.
6996 Columbia Gateway Dr #202, Columbia
Directions Call Website Suggest an Edit
6996 Columbia Gateway Dr #202, Columbia
Directions Call Website Suggest an Edit
We have been customers since Griffith bought out our local provider several years ago. Since then, prices have gone up every year, by shocking amounts, while options for paying off their excessive bills are limited--unless you can first get to a zero balance. It's all about the money with this company; longtime customer loyalty and a history of paying off your past balances doesn't matter. Be prepared to pay $500 for an annual service plan and to absorb bills that could range anywhere from $400 to over $1,000, month to month, for the same house running at the same set temperature.
I am an automated delivery customer, but your service has failed to alert you that my propane tank was running low. Over the past two weeks, I have contacted your company multiple times to request a propane refill. Each time, I was assured someone would be out within the hour. However, no one ever arrived. This was not a one time occurrence as this has been going on for years.Every time we get low, we call and we are giving the runaround by your staff.
Thank god we swithed to gas! They cannot keep your oil tank filled and the customer service is incredibly rude. Please go anywhere else - they don’t hold true to the $50 rebate when you run out of oil and when you ask to cancel your account he will continue to charge you. I have had to call every month for the last 6 months.