Reviews for Griffith Energy Services, Inc.
Write a reviewFrom Griffith Energy Services, Inc.
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts credit cards
Ratings
Google: 3.6/5
BBB: No Rating
Griffith Energy Services, Inc.
6996 Columbia Gateway Dr #202, Columbia
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I have a (2) Gold level service contracts with Griffith and on Saturday 7/29 one of my AC units stopped working. I called at around 1pm and by 4pm my system was fixed. The technician, Bill Moore, was knowledgeable and diagnosed the problem to be a bad capacitor within minutes. If I could give more than 5 stars I would - great service!
Update: Griffith energy went above and beyond to rectify the situation. I spoke with Janette at the Columbia office, Stephanie Hurst in VA, and Kevin Spain in the PR department. They each worked very hard and were able to get my tank refilled and heat back on in an extremely timely manner. I am very appreciative and will recommend them in the future.They don’t answer the phone and the remote monitoring does not work. You will run out of fuel with these guys. Don’t subscribe.
We were just serviced for our annual cleaning and tune-up on 7-29-2021.Dale May, your service technician, has been here several times before, and this seemed to be yet the best service ever. He was on time and spent every minute while here working diligently on our furnace system. He certainly knows what he is doing, and is meticulous at his work. Having Griffith as our oil and service provider gives us great confidence knowing that you are always here for us. Kudos to Griffith and Dale for keeping your A+ rating with us! Donna and Monroe Davids