i’ll be homest i usually DREAD going to Ulta, no matter what location it is. im always met with the most rude and careless employees, until tonight! tbree employees were so sweet and helpful! this will be my home ulta from now on solely due to the service. its hard to find young girls who arent mean and make the experience lacking, but this location is clearly doing something right.
December 2025
Shout out to Kaitlyn at Hunt Valley Ulta hopefully u don't have two Kaitlyn's lol. But I have switched to ur location and Kaitlyn waited on me twice and has a very polite, kind, patient, and friendly helpful personality that Goucher in Towson Ulta does not sadly. I want you to know u hired the right girl who cares about customers and ur management is wayy better than the Towson Ulta too. U guys are so much nicer and try to make the customer feel welcomed and not judged nor do you guys have attitudes but for those 2 times have been friendly. Keep being Awesome Ulta in Hunt Valley and ur associates!! I can only speak for the ones I have interacted with but have... read full review
July 2025
Kaitlyn was an amazing and her staff today! I had grabbed the wrong shade lip gloss and we couldn’t find it at first. But with her and the team running around we eventually found what I was looking for. Thank you! Xoxo
i’ll be homest i usually DREAD going to Ulta, no matter what location it is. im always met with the most rude and careless employees, until tonight! tbree employees were so sweet and helpful! this will be my home ulta from now on solely due to the service. its hard to find young girls who arent mean and make the experience lacking, but this location is clearly doing something right.
Shout out to Kaitlyn at Hunt Valley Ulta hopefully u don't have two Kaitlyn's lol. But I have switched to ur location and Kaitlyn waited on me twice and has a very polite, kind, patient, and friendly helpful personality that Goucher in Towson Ulta does not sadly. I want you to know u hired the right girl who cares about customers and ur management is wayy better than the Towson Ulta too. U guys are so much nicer and try to make the customer feel welcomed and not judged nor do you guys have attitudes but for those 2 times have been friendly. Keep being Awesome Ulta in Hunt Valley and ur associates!! I can only speak for the ones I have interacted with but have... read full review
Kaitlyn was an amazing and her staff today! I had grabbed the wrong shade lip gloss and we couldn’t find it at first. But with her and the team running around we eventually found what I was looking for. Thank you! Xoxo