About Luminis Health Primary Care Kent Island
Luminis Health Primary Care Kent Island offers a range of positive experiences for patients seeking care. Many reviews highlight the thoroughness and attentiveness of the medical staff, with specific praise for providers like Joyce Flynt and Dr. Matthews. Patients appreciate the time taken to explain issues, ensuring they feel heard and understood. The convenience of having lab and radiology services in one location adds to the overall positive experience. However, some feedback points to challenges with the front desk staff, reflecting a common trend in healthcare administration. Despite these concerns, patients consistently report fast, friendly, and helpful service during their visits. Overall, Luminis Health Primary Care Kent Island is recognized for its dedicated healthcare professionals and the quality of care provided.
I started seeing Joyce Flynt in 2025. I’ve been very impressed the the time she takes explaining issues. I don’t feel rushed. I leave a visit knowing my concerns have been heard. There have been issues with the call center, but not my provider. The Chester office manager has been very helpful also.
So many good experiences here - we visit multiple doctors in this location. Dr. Matthews and staff have been very helpful to us. My husband and I have been coming here for years now. We use the lab and radiology departments also- so convenient to have so much in one location. Our experiences have always been fast, friendly, and helpful- everyone has been fantastic!
So sad this office has gotten so bad with customer service from the front desk to the doctor Dr Deon-George. Ive been coming here for a few years just out of convenience since they are on Kent Island. But they have screwed up so many times over the years and i keep going back out of convenience. Finally i swore i would never step foot in this office. They always take a week to get any prescription refills sent over to the pharmacy, not to mention, you need to follow up with them 3 times to confirm they follow through with it. They did a urin test for me, and screwed the results up, and there argument was we rechecked it. But trying to explain that they rechecked the...read full review