I contacted John Messer in search of replacement windows for our house. He researched the model, located the windows and had them delivered to Shore Lumber. When I came to pick them up he informed me that he was able to get them under warranty- cost me $0.00. I call that superior customer service!!!!
August 2022
A distributor for a molding line I use. From an initial conversation with Lindsey to arrival at their facility, I was treated like a valued customer. They remarked on my driving 3 hours from my Cape Charles, VA residence. Without exception, the selection, the quality, the atmosphere of an old style lumber yard with a degree of caring not readily found today; the drive was worth the trip and one I plan to make on the future.When you are treated as a friend, as a valued customer, are afforded contractor pricing. You go back!
August 2022
A distributor for a molding line I use. I drove up from Cape Charles, VA. From the important first contact with Lindsey, to the level of courtesy, the time devoted to various products, the professionalism, integrity and thoughtful treatment I received, I will most definitely be a returning customer. Distances do not phase me, I go where I am treated with respect and where products I cannot find anywhere else, are readily available at Shore Lumber & Millwork.Thanks everyone!
I contacted John Messer in search of replacement windows for our house. He researched the model, located the windows and had them delivered to Shore Lumber. When I came to pick them up he informed me that he was able to get them under warranty- cost me $0.00. I call that superior customer service!!!!
A distributor for a molding line I use. From an initial conversation with Lindsey to arrival at their facility, I was treated like a valued customer. They remarked on my driving 3 hours from my Cape Charles, VA residence. Without exception, the selection, the quality, the atmosphere of an old style lumber yard with a degree of caring not readily found today; the drive was worth the trip and one I plan to make on the future.When you are treated as a friend, as a valued customer, are afforded contractor pricing. You go back!
A distributor for a molding line I use. I drove up from Cape Charles, VA. From the important first contact with Lindsey, to the level of courtesy, the time devoted to various products, the professionalism, integrity and thoughtful treatment I received, I will most definitely be a returning customer. Distances do not phase me, I go where I am treated with respect and where products I cannot find anywhere else, are readily available at Shore Lumber & Millwork.Thanks everyone!