About Ritchie Station Auto Spa Express
Ritchie Station Auto Spa Express offers customers a modern car wash experience with advanced equipment and features. The 110-foot tunnel is equipped with high-tech stainless-steel machines that use soft microfiber and neoprene wraps that do not hold dirt. The tunnel concludes with 18 air blowers and heated dryers with flames for maximum drying. The Auto Spa Express provides four wash packages—Super, Deluxe, Standard, and Basic—and offers an Unlimited Monthly Membership along with a VIP Members Only Express Lane. After washing, customers can use free microfiber drying towels, air hoses, vacuums, and mat cleaners. Many customers appreciate the car wash's ability to remove salt and road grime effectively. The vacuums and mat washers are reported to work properly, and the tire dressing applies correctly. The display screen is now back up and running, which improves the overall experience. However, some have experienced issues like being stuck inside due to breakdowns, causing delays and making them late for work. The location is convenient, but congestion in the vacuum and drying areas can be frustrating, especially when non-paying customers occupy space. Despite these minor problems, the Auto Spa Express remains a worthwhile choice, especially for those with a cost-effective membership. The staff, including Emma from Customer Relations, is commended for listening and addressing concerns.
Shamefully the car was pretty filthy. The let us come through a few times. Which was very nice. The staff were very friendly the options are reasonable. The place great vibe. Definitely will continue to use their services and will most likely purchase the membership
The place is ran smoothly but they have to tell their customers that the vacuum area is not their personal detail spot!!!! Some customers break out their stool and their whole detail kit and make a whole event out of their car cleaning !!!!!! People are waiting to use the vacuum and you’re detailing your car ??!!! Find another spot to do that !!!!
Also, y’all gotta turn that roadway where cars pull to the side to wipe down into a two lane !! People who are coming towards the car wash or met with cars exiting in THEIR lane bcuz the people wiping down their car are in the exiting lane!!! Who designed this ??? Just make it two lanes to exit since you have one...read full review
I love this car wash. I have Been coming here for about a year. They do have free vacuums so it comes a bit hectic when it’s really busy, but the employees here hold it down despite rude customers. The manager Daeshawn is super sweet. Thanks Auto Spa!