Excellent staff and Doctors.. a very clean office and rooms
Constance B.
Jul 2024
they abused my dog! first they were cutting his fur and then nicked him! now he has a deep cut on his left back leg!! then they hit him and gave him a bloody red eye! they still made my mother pay for the cut. this is abuse to a dog and i dont recomd this service. if this happens to you dont be surprised
Sandra A.
May 2024
I called ahead of time to let them know my dog was wobbling back and forth. I was so scared as she never had anything like this happen to her. This was at four in the afternoon. They were quick and kind caring for my fur baby and me since I was a bit emotional from worrying. I am thankful for their swift care for her. She's home with us resting and the doctor asked us to come back first thing in the morning for some more fluids. And finally to receive the results of her bloodwork.
Diane W.
Mar 2024
I understand the 1- star rating on this hospital if you can call this a hospital. When you step into this hospital your bill will be at least $300 no matter what treatment you get. I bought my dog Chardy to this alleged hospital late last year because she was not eating. You pay for x-ray to him but make another payment for them to send the x-ray out to be read. (Really) and this is a hospital. My dog was given a shot that made her eat one meal and then downhill from there. I had to rush her to the emergency room at District Vet on H St. NE and after their test results, I was told her organs were shutting down. This was after paying Brentwood a day earlier $500 plus. They take your dog in the back without you and then they come with the high- end bill. You don't know what is going on behind closed doors. You go to any other vets and you can stay with your animal. You may be charged for things that may or may not be done behind closed doors. I used to bring my dog to him years ago and I stopped because he doesn't connect with the animals. I bought my Yorkies there for grooming and was charged an extra $20 for teeth brushing that they didn't get nor was it authorized. No getting your money back but we will credit you. Don't get me wrong the staff is super most of them. This is a make as much money off the customers, as you can business. The customers that gave 5-stars make you go hmmmm!
Rose M.
Feb 2024
Staff were all very friendly and helpful. They were very accommodating and helped me cut down my bill and discuss my options. It was my first time here but I plan on coming back with my cat in the future.
Tristan D.
Dec 2023
The staff, techs (I don't know their official title), and veterinarians are all friendly and kind. They take the time to explain to you what's going on with your pet and are patient when answering questions. Vet prices are crazy around the district but I have found Brentwood is reasonable and fair. They even discuss prices and treatment options before sticking you with the bill. I am a regular and I recommend this pet hospital to other pet owners all the time.
Rob V.
Jun 2023
My wife took our cat here because our neighbors dog had bit our cat pretty badly. We were given a estimate to which it was not respected and started getting charged for a bunch of extra stuff we didn't need. We were on a budget and we denied any of the extra services they were throwing at us. Even then, the extra charges came on. When asked to speak to the manager it's as if they had their worker speak on behalf of them the whole time. Why weren't we able to speak to them directly? Also , a very rude technician by the name of "Mark" handed us our medicine and made the most insensitive remark. We asked if the cat needed the medicine to try and keep our cost down and replied with "yes if you don't want your cat to die" in such a rude manner. Pretty heartless considering we took our cat there because HE WAS dying. It's concerning for somebody like that to work in a place for animals when it suppose to be a place to treat them with love and consideration. Overall , unprofessional and such a bad experience. I wouldn't recommend coming here if it's a emergency because they're just going to make you feel worse.
Sheila W.
May 2023
Once again, I found myself at this magnificent veterinary hospital where only the best medical services, customer care, compassion and know how are ALWAYS rendered to both your pets and the pet parents. I have a 15 year old kitty cat named Daisy. She is a real character who is very feisty and spicy to say the very least. I inherited her from a friend at age 11 years and for 18 months I could not pet her and for that period of time, I endured scratches and bites but didn't give up. I am the only one who can pet her now. Well, I brought her in for anal gland expression and dematting because I still cannot comb her. Because of her age, sedation was out of the question per Dr. Manzoor but being the brillant doctor that he is, he recommended administering gas and oxygen combined. Dr. Mazoor checked on Daisay every 5 to 10 minutes to insure that the sedation process was on key. Rachel who is one of the vet techs and Eric the senior vet tech were assigned to my darling but rather very feisty kitty spent an hour or two working on her anal expression and dematting her. Eric is an excellent tech who administered her sedation with perfection and Rachel, instead of shaving her spent an hour combing all of her matting out. They also did her bloodwork. Needless to say, Daisy was challenging. She ripped off her muzzle twice, escaped off of the table and had to be caught, scratched, bit and clawed them but, inspite of the torment that they both experienced, Rachel and Eric never gave up. Rachel called me several times with updates and explained what was medically needed to complete Daisy's visit. Dr. Manzoor also took the time to speak with me several times. They are amazing techs and just amazing human beings. They could have just given up and said can't do it. But, this is the great customer service that you will experience at Brentwood Animal Hospital. They don't give up on your pet or you. Of course, Daisy would not have even gotten to the hospital if not for Michael, the Practice Manager. You see, I am a senior who walks with a cane and on my way to upcoming hip surgery. Michael came to my home and picked up Ms. Daisy, got her settled into her kennel, set up her up with food, water and a litter box and a comfy blanket and bedding. And, this was after hours on the day before her appointment. Michael is a caring, compassionate and might I say, very knowledgeable man!!!! When I have questions or concerns, I can always call him with my fears and concerns. Of course, I can do the same with Dr. Manzoor, as well. And, to my surprise, I have had the opportunity to meet the newbie, Johanna, the medical receptionist at Brentwood. She is an amazingly helpful, kind and caring young lady who embodies excellent customer care and service. The practice is super busy and she handles her responsibilities with grace and know how. She is an absolutely great addition to the Brentwood Animal Hospital family. So my take on Brentwood Animal Hospital is, if you have a sick pet, need excellent medical advice and care or just general check ups and vaccines, boarding or grooming, taking your pet to Brentwood Animal Hospital is a NO BRAINER!!!!!! You will be pleased, your pet will receive the best care ever and you will be treated with the utmost professionalism, customer care and compassion. So don't walk to Brentwood Animal Hospital, RUN as fast as you can. You won't regret it!!!!! Your forever grateful client and the fur babies say thanks, too. Sheila Westerfield
Theo T.
Apr 2023
I LOVE this place, I have been coming to see Dr. Manzoor since I was a little boy (14 I'm 49 now). He has been my family's vet all my life, the staff is caring and helpful they really connect with the customers and pets. Hope to see you there, if so pls say hi!
Ellen I.
Dec 2022
I strongly do not recommend this practice. The vet is a crook. He is incompetent and a charlatan. I took my dog to his practice because he was sick with vomiting and diarrhea. The vet charged me $1500. He ordered the wrong labs, prescribed the wrong meds, and a load of unnecessary nutritional supplements. My dog's condition worsened and I had to take him to the ER where he was properly treated and now recovering nicely. TRUST ME! don't go to this practice unless you have money to waste and you don't care about the health of your pet.
Ingrid Rogers
Excellent staff and Doctors.. a very clean office and rooms
Constance B.
they abused my dog! first they were cutting his fur and then nicked him! now he has a deep cut on his left back leg!! then they hit him and gave him a bloody red eye! they still made my mother pay for the cut. this is abuse to a dog and i dont recomd this service. if this happens to you dont be surprised
Sandra A.
I called ahead of time to let them know my dog was wobbling back and forth. I was so scared as she never had anything like this happen to her. This was at four in the afternoon. They were quick and kind caring for my fur baby and me since I was a bit emotional from worrying. I am thankful for their swift care for her. She's home with us resting and the doctor asked us to come back first thing in the morning for some more fluids. And finally to receive the results of her bloodwork.
Diane W.
I understand the 1- star rating on this hospital if you can call this a hospital. When you step into this hospital your bill will be at least $300 no matter what treatment you get. I bought my dog Chardy to this alleged hospital late last year because she was not eating. You pay for x-ray to him but make another payment for them to send the x-ray out to be read. (Really) and this is a hospital. My dog was given a shot that made her eat one meal and then downhill from there. I had to rush her to the emergency room at District Vet on H St. NE and after their test results, I was told her organs were shutting down. This was after paying Brentwood a day earlier $500 plus. They take your dog in the back without you and then they come with the high- end bill. You don't know what is going on behind closed doors. You go to any other vets and you can stay with your animal. You may be charged for things that may or may not be done behind closed doors. I used to bring my dog to him years ago and I stopped because he doesn't connect with the animals. I bought my Yorkies there for grooming and was charged an extra $20 for teeth brushing that they didn't get nor was it authorized. No getting your money back but we will credit you. Don't get me wrong the staff is super most of them. This is a make as much money off the customers, as you can business. The customers that gave 5-stars make you go hmmmm!
Rose M.
Staff were all very friendly and helpful. They were very accommodating and helped me cut down my bill and discuss my options. It was my first time here but I plan on coming back with my cat in the future.
Tristan D.
The staff, techs (I don't know their official title), and veterinarians are all friendly and kind. They take the time to explain to you what's going on with your pet and are patient when answering questions. Vet prices are crazy around the district but I have found Brentwood is reasonable and fair. They even discuss prices and treatment options before sticking you with the bill. I am a regular and I recommend this pet hospital to other pet owners all the time.
Rob V.
My wife took our cat here because our neighbors dog had bit our cat pretty badly. We were given a estimate to which it was not respected and started getting charged for a bunch of extra stuff we didn't need. We were on a budget and we denied any of the extra services they were throwing at us. Even then, the extra charges came on. When asked to speak to the manager it's as if they had their worker speak on behalf of them the whole time. Why weren't we able to speak to them directly? Also , a very rude technician by the name of "Mark" handed us our medicine and made the most insensitive remark. We asked if the cat needed the medicine to try and keep our cost down and replied with "yes if you don't want your cat to die" in such a rude manner. Pretty heartless considering we took our cat there because HE WAS dying. It's concerning for somebody like that to work in a place for animals when it suppose to be a place to treat them with love and consideration. Overall , unprofessional and such a bad experience. I wouldn't recommend coming here if it's a emergency because they're just going to make you feel worse.
Sheila W.
Once again, I found myself at this magnificent veterinary hospital where only the best medical services, customer care, compassion and know how are ALWAYS rendered to both your pets and the pet parents. I have a 15 year old kitty cat named Daisy. She is a real character who is very feisty and spicy to say the very least. I inherited her from a friend at age 11 years and for 18 months I could not pet her and for that period of time, I endured scratches and bites but didn't give up. I am the only one who can pet her now. Well, I brought her in for anal gland expression and dematting because I still cannot comb her. Because of her age, sedation was out of the question per Dr. Manzoor but being the brillant doctor that he is, he recommended administering gas and oxygen combined. Dr. Mazoor checked on Daisay every 5 to 10 minutes to insure that the sedation process was on key. Rachel who is one of the vet techs and Eric the senior vet tech were assigned to my darling but rather very feisty kitty spent an hour or two working on her anal expression and dematting her. Eric is an excellent tech who administered her sedation with perfection and Rachel, instead of shaving her spent an hour combing all of her matting out. They also did her bloodwork. Needless to say, Daisy was challenging. She ripped off her muzzle twice, escaped off of the table and had to be caught, scratched, bit and clawed them but, inspite of the torment that they both experienced, Rachel and Eric never gave up. Rachel called me several times with updates and explained what was medically needed to complete Daisy's visit. Dr. Manzoor also took the time to speak with me several times. They are amazing techs and just amazing human beings. They could have just given up and said can't do it. But, this is the great customer service that you will experience at Brentwood Animal Hospital. They don't give up on your pet or you. Of course, Daisy would not have even gotten to the hospital if not for Michael, the Practice Manager. You see, I am a senior who walks with a cane and on my way to upcoming hip surgery. Michael came to my home and picked up Ms. Daisy, got her settled into her kennel, set up her up with food, water and a litter box and a comfy blanket and bedding. And, this was after hours on the day before her appointment. Michael is a caring, compassionate and might I say, very knowledgeable man!!!! When I have questions or concerns, I can always call him with my fears and concerns. Of course, I can do the same with Dr. Manzoor, as well. And, to my surprise, I have had the opportunity to meet the newbie, Johanna, the medical receptionist at Brentwood. She is an amazingly helpful, kind and caring young lady who embodies excellent customer care and service. The practice is super busy and she handles her responsibilities with grace and know how. She is an absolutely great addition to the Brentwood Animal Hospital family. So my take on Brentwood Animal Hospital is, if you have a sick pet, need excellent medical advice and care or just general check ups and vaccines, boarding or grooming, taking your pet to Brentwood Animal Hospital is a NO BRAINER!!!!!! You will be pleased, your pet will receive the best care ever and you will be treated with the utmost professionalism, customer care and compassion. So don't walk to Brentwood Animal Hospital, RUN as fast as you can. You won't regret it!!!!! Your forever grateful client and the fur babies say thanks, too. Sheila Westerfield
Theo T.
I LOVE this place, I have been coming to see Dr. Manzoor since I was a little boy (14 I'm 49 now). He has been my family's vet all my life, the staff is caring and helpful they really connect with the customers and pets. Hope to see you there, if so pls say hi!
Ellen I.
I strongly do not recommend this practice. The vet is a crook. He is incompetent and a charlatan. I took my dog to his practice because he was sick with vomiting and diarrhea. The vet charged me $1500. He ordered the wrong labs, prescribed the wrong meds, and a load of unnecessary nutritional supplements. My dog's condition worsened and I had to take him to the ER where he was properly treated and now recovering nicely. TRUST ME! don't go to this practice unless you have money to waste and you don't care about the health of your pet.