1st Service Heating & Air Conditioning

Feb 2021

Last week Wesley came to our residence to provide a seasonal checkup and follow up on an existing issue. Prior to his arrival he explained that he had researched the issue with other technicians and brainstormed possible solutions. Upon arrival he was most pleasant, friendly, knowledgeable, and helpful. He took the time to listen to my concern and went above and beyond to help resolve the issue. He provides superior customer service and I applaud him and First Service! We have utilized their services for years and are most pleased with them. This is an outstanding company and if you need HVAC service, call them first!Services: Heating maintenance

Aug 2020

Just had 1st service install a Goodman heat pump and variable speed air handler on Feb 4 2020. I am very pleased with the install and performance of the unit. Matt, JP, and Conner did the install. They were very professional, and left our home in perfect condition. After a week i checked our emergency heat, and discovered it was not working. I called 1st service, and Kirk showed up 2 hours later. He found a loose wire in the connection box, and fixed it in a couple of minutes. He then checked the complete operation of the unit. He was a pleasure to deal with. I really appreciate that kind of service, and will recommend 1st service to all my friends. Also Mike who gave...read full review

Aug 2020

Mike and the entire crew from 1st Service were amazing to work with. They were professional, told us the good, bad, evil of our situation and helped us understand not only how to fix the problems but also how to afford the upgrades. So far the system is working amazingly and we are excited to see the results of the REME Halo that they installed for us. You won't find a better combination of quality and value and responsiveness from anyone on the Eastern Shore. This started out as a same day service call which results in a same day start to our new Installation.