Serena & Lily Bethesda

Mar 2024

Kelly Murphy exhibited excellent customer service from providing the swatches to assisting me in making the right color choice. I was leaning toward one color and she helped me see that the color I finally selected went better with my walls, etc...she provided me with her expert design skills.Kelly went over and beyond from beginning to just receiving my bed.Kelly Murphy is an asset and I highly recommend her for any of your furniture needs.Thank you

Feb 2024

We had an amazing experience working with Clara and the rest of the Serena & Lily team in Bethesda. We had to furnish an entire new house in Rehoboth. Through a mix of in-store appointments and virtual sessions on Zoom, the process was efficient and fun. Clara laid out all the furniture on a floor plan and created 3D renderings of the space so we could really picture how it would look. When we walked into each appointment, she had all our previous selections laid out for review. Clara provided great ideas to give us the look we envisioned.I highly recommend using the design services to go along with Serena & Lily's beautiful furniture!

Dec 2023

The Serena & Lily store in Bethesda is the best of the best! The store is absolutely stunning, with so many beautiful pieces to choose from and the designers and staff (Montse, Clara, Kelly) are so professional and friendly and make each shopping experience so easy, enjoyable, and fun! They are all also very creative and helped me craft specialized design plans for three different rooms in our house. I was so impressed! I even received a handwritten thank you note from their team after placing my most recent orders, what brand does that these days?! That personal touch and difference of customer service really stood out to me and I can’t wait to go back and shop there...read full review