About Serena & Lily Bethesda
Serena & Lily Bethesda offers an exceptional shopping experience with knowledgeable and friendly designers and staff. The store features a stunning selection of beautiful pieces, and the design team provides expert guidance to help customers make informed decisions. From color swatches to creating 3D renderings of spaces, the team is dedicated to making the design process efficient and enjoyable. With a focus on personalized service, the designers take the time to understand customers' needs and provide tailored design plans for their homes. Customers have praised the exceptional team for their attention to detail and deep design experience. They have successfully helped clients find the perfect items, such as bar stools, cushions, coffee tables, and deck furniture. The quality level of the products is noted to be top-notch, and the delivery service is impressive. Maria and Jenna have been highlighted for their outstanding service, with Maria going above and beyond to resolve issues and provide credits towards new purchases. Customers have appreciated the patience and responsiveness of the team, making the design process smooth and enjoyable. Overall, Serena & Lily Bethesda is a standout destination for furniture shopping, where the team is passionate about helping customers achieve their design goals. The warm and thoughtful approach of the staff makes every visit a delightful experience, ensuring that clients leave happy with their selections.
Serena and Lily has provided outstanding service. Maria researched the issue we had and was able to give us credit towards a new purchase. Truly, it’s rare these days to encounter such professional caring employees who goes over and beyond.
I had a corner in my family room I wanted to redo and connected with Jenna at the Bethesda store. She listened to my concerns and patiently worked with me to come up with several ideas. She was very helpful and responded in a timely manner to my emails. I highly recommend her and hope to work with her again.
Maria was fantastic from the start of the process of choosing my daughter’s furniture and then furniture for my room. While in MD I stopped by the store with my friend who is a designer and knew I needed some furniture. I loved the store and options but many do not work in my Montana home. Maris helped me choose some furniture for my daughter that worked on our home. Then months later I saw the Marble topped nightstands and dresser in a catalog and loved them. I called Maria and she was so helpful and professional once again. I love everything we have purchased.