Caldwell CPAs

Oct 2025

Worst decision. The only time you hear from them is when it’s time to collect their fees regardless of whether your taxes are correct or not. Poor communication, not proactive at all. I never write reviews but this is one company that can get you in trouble with your taxes. Beware!

Jun 2023

RUN! Horrible experience with Caldwell. A short list:1. They misspelled my and my husbands names over a half dozen times (and different ways each time, so it wasn't "automated" just consistent lack of attention to detail2. I got fined hundreds of dollars due to their negligence in addressing notices in a timely manner, including a letter stating the sum was going to be sent to collections due to non-responsiveness.We paid almost $3k and our 2022 taxes still haven't been accepted, and I am still fielding notice after notice dealing with the issues Caldwell caused but refused to address properly. I reached out for a refund, and they went from incompetent, to just silent...read full review

Oct 2022

The Virginia Beach office is unresponsive, careless, lacking a sense of urgency. Huge mistake getting this company involved on my family's finances. I can't decide if they have no idea what they're doing or if they're downright shady. In February or March of this year, we paid $700 to have them look into a major discrepancy with our taxes. We had paid the IRS more than 4 years worth of income tax, yet we still have a couple years worth of a balance. Plus, hundreds in excessive fees and interest were being added to the balance each month. We asked our CPA to look into it, paid $700 and he remained unresponsive for 3 months so we just showed up in his office. It was clear...read full review