About Eco-Cool HVAC, Heating, Air Conditioning & Refrigeration
Eco-Cool HVAC is a reliable and trustworthy local company that provides expert heating, air conditioning, and refrigeration services. With a team of knowledgeable and responsive technicians, they offer 24/7 support for commercial and residential clients. The whole team at Eco-Cool are knowledgeable and helpful. They are very responsive and fair priced, ensuring the job is done correct. Their technicians are thorough, efficient, and wonderful. They take the time to explain issues and solutions, and they stand by their quoted prices with no hidden fees. Tyler was fantastic and able to identify and remedy the problem immediately. Foreman Coty and Mark were prompt, polite, and professional. Steve and Tyler were working at a different place and helped diagnose a problem, finding it was a simple fuse. They are extremely pleasant guys and very professional. With a focus on customer satisfaction, Eco-Cool has built a reputation for being reliable, responsive, and honest.
Very responsive! I was without heat and called them around 10:15 AM. Tyler was pulling up 30 minutes later (only because I asked he give me a few minutes Lol). Tyler figured out the problem; had the part in his truck and I was back to heating the house in less than a hour!
Thank you, Eco-Cool. The outdoor unit of our HVAC system wouldn't turn on. Turns out that a family of mice had made their home inside the fan unit, and chewed through the wires! We're very thankful Coty was able to make the necessary repairs and replacements to save us having to replace the entire unit. We also appreciate that, even though it was a two day job, he gave us a quote for the whole job on day one. Contacted them Tuesday night around 8pm, and they showed up Wednesday morning at 8 and then again Thursday morning at 8 to finish the job.
Had been looking for a new HVAC professional after the one we had been using retired. I saw several people recommended Eco-Cool on another local persons request for HVAC recommendations as well as several other companies. I researched reviews on all and Eco-Cool was my initial top choice after the research. I called the office to schedule a routine servicing of our system on Friday, I spoke with Amy at the office, she offered several options for services including a simple one time service or an annual program. We were able to schedule a tech to come out on Tuesday morning. Our Tech, Craig, was prompt, courteous, and professional even through the multiple questions I asked. He took a look at our system and the area of concern we had and he gave us the news we were anticipating (that our system is running but might not have much time left in it….it’s 26years old) he offered to have quote for replacement drawn up if we wanted. (I did) he left us set up for success and he told us his goal was to keep us running into springtime at least….we appreciated that! After he departed, I called Amy again to arrange payment for today. She was kind and professional and let us know she would have a quote to us by the end of the week and even provided insight to what pricing is doing now and anticipated to be after the new year so we could be able to make the decisions best for our family. We appreciated the prompt, professional, expert care we have received in our first few interactions with Eco-Cool and are looking forward to remaining customers for a long time!