I’ve been reaching out to see if my contacts came in. It’s been 3 weeks since I had my exam and they were ordered. I’m either met w/ a phone that rings and rings or a rude employee who keeps repeating they normally take 1-2 weeks even though I keep telling her it’s been over the 2 week time frame. I would really appreciate if someone would give me an update on the status of contacts
April 2023
I had a horrible experience at this vision center. I had to return the glasses for a refund because the prescription was put in wrong. The manager was supposed to write a simple letter showing refund given and glasses returned to my insurance company. They kept saying they would do it, but months later they have not done it. Do yourself a favor, go to another vision center.
February 2020
Would give zero stars if i could. There is a woman there named LaShore that opened the morning of September 19th. We were there at 9:05am and she had not opened yet. I asked did she open at 9 or 10 she said 9 and proceeded to drag her feet turning on lights etc. She had an extremely rude look on her face and sat down. Didn't say anything. I said okayyy can you help with this frame that was broken. She said did you buy it here? I said no. She told me No you need to go back to vision works white marsh. I said i can't buy frames here?? She then let out a big sigh of being annoyed and picked out one pair of frames and that was it. I've never encountered such... read full review
I’ve been reaching out to see if my contacts came in. It’s been 3 weeks since I had my exam and they were ordered. I’m either met w/ a phone that rings and rings or a rude employee who keeps repeating they normally take 1-2 weeks even though I keep telling her it’s been over the 2 week time frame. I would really appreciate if someone would give me an update on the status of contacts
I had a horrible experience at this vision center. I had to return the glasses for a refund because the prescription was put in wrong. The manager was supposed to write a simple letter showing refund given and glasses returned to my insurance company. They kept saying they would do it, but months later they have not done it. Do yourself a favor, go to another vision center.
Would give zero stars if i could. There is a woman there named LaShore that opened the morning of September 19th. We were there at 9:05am and she had not opened yet. I asked did she open at 9 or 10 she said 9 and proceeded to drag her feet turning on lights etc. She had an extremely rude look on her face and sat down. Didn't say anything. I said okayyy can you help with this frame that was broken. She said did you buy it here? I said no. She told me No you need to go back to vision works white marsh. I said i can't buy frames here?? She then let out a big sigh of being annoyed and picked out one pair of frames and that was it. I've never encountered such... read full review